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      Cowan Systems

      Engaged Employer

      Cowan Systems reviews

      Run away now - Customer Service Associate Cowan Systems Employee Review

      1.0
      Oct 1, 2023
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      They hire you if you have a pulse

      Cons

      Benefits are horrible No raises Management is arrogant, clueless, and way past their prime. Mgmt is fractured with no clear leadership Too much family holding jobs they know nothing about I saw a manager get promoted for ripping off a good customer and making money for the company I would swear the place is all mafia run, never will you see or hear about quality honesty or value added to the partner-customer The poor excuse for a 401k is a joke except they know no one is going to stay very long so it don’t matter HR is there to process papers This company would gain value by being sold and cleaning house

      avatar
      Cowan Systems Response
      2y
      Thank you for taking the time to share your feedback. Our top priority is ensuring that every member of Team Cowan feels supported and appreciated, so we regret that you had a negative experience. While we cannot discuss individual situations on a public platform, we would be happy to speak with you directly. Please contact us at HR@cowansystems.com.

      Explore other reviews about Cowan Systems

      5.0
      Apr 11, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaborative atmosphere with supportive managers

      Cons

      Collections can be tedious after time.

      avatar
      Cowan Systems Response
      1y
      Thank you for the five-star review! We really appreciate you taking the time to share your Cowan experience.
      2.0
      Mar 17, 2026
      Truck driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Home Time Is Reliable ,Easy Work (No-Touch Freight).

      Cons

      There is no overtime pay, and the benefits package is limited. Drivers are often required to work 60–70 hours per week at straight time. Routes are assigned on a first-come, first-served basis, so there is little predictability—you typically don’t know your route until the start of your shift. The equipment is equipped with radar-based safety systems, including speed control and automatic emergency braking, which can be restrictive and take time to adjust to, contributing to a more stressful driving experience.

      avatar
      Cowan Systems Response
      2mo
      Thank you for sharing your experience. Comments like yours enable us to continue to improve, so we appreciate your honest feedback. Please reach out to HR@cowansystems.com if there is anything we could do to assist.
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