Retail manager - Retail Store Manager Cracker Barrel Employee Review

1.0
Mar 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Very few, the restaurant managers treat you like a red headed step child, you don’t get much support from them, but often blamed for anything that goes wrong with to gos or registers. I suppose your lunch is free so it is a perk, but you can’t take it until all the guests are taken care of and you can not leave the building on your break. Borderline breaking labor laws if you ask me.

Cons

Only 1 paid holiday a year, and they are always open except Christmas Day. There is poor communication among mgmt. and the workload is heavy year round. You are the bathroom monitor, and the only time the restaurant managers communicate with you is if a toilet is clogged or out of tissue. The retail store is not funded to execute anything but cashiering and as a retail manager you really don’t have much staff to manage, just cashiers and you do the heavy lifting. Absolutely the worst job I have ever had, and cannot believe I stayed as long as I did.

Explore other reviews about Cracker Barrel

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great career with a reliable schedule and pay.

Cons

High stress environment with some physical adjustments.

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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