The worst job experience in my life - Anonymous employee Critical Software Employee Review

1.0
Aug 22, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None, I can't even start working.

Cons

The HR department is absolutely incompetent, I have never seen something like this before. They have no idea about the job regulations in Portugal, they either don't know which must a person do for be able for start working in Portugal. I spent a month without working because they were convinced about a person needs the Portuguese National Insurance Number for start working legaly, what it's not true at all. You can start working as soon as you request that number. They sent me to the social security office to making all the stuff related to the NIN by myself, when I can't even speak Portugese, and they knew that. I explain what was happening to a manager and he just told me that "Critical does not provide that kind of help to new starters". Just INCREDIBLE.

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Critical Software Response
7y
Thank you very much for bringing this to our attention. I'm so sorry that you have had this experience - it falls well below our usual high standards. We are investigating to see what went wrong so we can put this right. We pride ourselves on how we welcome people and strive to make sure our new employees feel at home right away. I'm very disappointed to hear you didn’t feel this way. I urge you to get in touch with me personally, so I can understand more about what's happened and make sure your concerns are addressed promptly. Your feedback is very important so please do email me: jennifercarter@criticalsoftware.com

Explore other reviews about Critical Software

5.0
Dec 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Great environment, projects that make a difference to the world (no call centre crappy software being developed here): trains, planes, aerospace, space, banking, smart meters, etc.. Parts of Exomars SW were made here. Same for Solar Orbiter and 20+ space missions. This is about changing the world, for the better, while staying in Portugal (or UK, or Germany, or anywhere that suits you - remote is the new norm). Human resources are valued. Several process improvement initiatives are NOT related to the core technical standards and/or technologies but to People and sustainability (Investors in People, B-Corps). One of the few CMMI-L5 companies in the world (~1000), which rates the capability maturity level of the organization.

Cons

Got to know what is involved in working for safety-critical projects and domains. Not a company developing pretty much simple web software. Coding is only one of the many tasks to be performed before release. If you don't care about quality (doing things right, processes and doing the right thing and your business is the salary at the end of the month), go somewhere else.

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Critical Software Response
4y
Thank you so much for sharing your thoughts with us. We work across a range of the most demanding industries, all with the goal of making the world a safer and better place. We're always ready to face the toughest of challenges, but it's important that we can enjoy the experience at the same time!
2.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture, nice snacks, friendly colleagues

Cons

Slow career progression High performers are not sufficiently recognized or developed Limited differentiation between average and exceptional performance employees

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