Critical Software Reviews | Glassdoor

Critical Software Reviews

Updated February 27, 2019
84 reviews

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4.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Gonçalo Quadros
55 Ratings

Employee Reviews

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Pros
  • "Great people, huge range of projects to work on and the best work environment" (in 20 reviews)

  • "Very flexible work schedule, allowing to work from home" (in 6 reviews)

Cons
  • "Low salaries compared to other similar companies" (in 5 reviews)

  • "Some egos in the senior management area are really though to deal and not only it affects the employees but also the company as a whole" (in 2 reviews)

More Pros and Cons

  1. "Flat, Flexible and Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Southampton, England (UK)
    Former Employee - Software Engineer in Southampton, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Critical Software full-time

    Pros

    CSW has a very open and friendly atmosphere, they promote a relaxed and flexible atmosphere and try their best to align company needs with personal goals.

    The company is small in the UK so there is the opportunity to try different roles and find a niche.

    Cons

    Limited formal training opportunities.

    Advice to Management

    Embrace employees willingness to learn and hold formal and frequent training.


  2. "Good intentions poorly executed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Critical Software full-time (More than 5 years)

    Pros

    Nice colleagues, Oporto office is right next to the metro station, outsourcing / nearshoring to large international companies.

    Cons

    Salary below market average, you may have to work abroad for an indeterminate amount of time, penny-pinching at the employee expense, lack of vision / experience from inbread managers

    Advice to Management

    Growth is a process, not an objective

    Critical Software Response

    Feb 20, 2019 – Human Resources Senior

    Thank you for taking the time to write a review. I'm pleased to hear that you enjoyed working with the people here, although not so pleased to hear you didn’t get on with all the managers you... More

  3. "Senior Technical Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Manager in Coimbra, Coimbra (Portugal)
    Current Employee - Senior Technical Manager in Coimbra, Coimbra (Portugal)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Critical Software full-time (More than 10 years)

    Pros

    It is a school of engineering where people learn a lot in any role.

    Cons

    Mostly services oriented company not so much on the product side.

    Critical Software Response

    Jan 3, 2019 – Human Resources Senior

    Thank you for the 5 star review! We hope that your engineering journey with us continues for a long time. I'd like to learn more about why CRITICAL continues to be the place you choose to work - it's... More


  4. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Coimbra, Coimbra (Portugal)
    Former Employee - Anonymous Employee in Coimbra, Coimbra (Portugal)
    Approves of CEO

    I worked at Critical Software full-time (More than 5 years)

    Pros

    - Strong culture
    - Company cares about people and community

    Cons

    - Career development opportunities not available to all

    Critical Software Response

    Jan 4, 2019 – Human Resources Senior

    Thank you for your review. It's great to hear that you had a great time working with us. Every day, we strive to create an amazing work experience and we highly value our community. We hard work on... More


  5. "Proud to say "I work at Critical""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lisbon (Portugal)
    Current Employee - Anonymous Employee in Lisbon (Portugal)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome work environment. Challenging projects with opportunities for professional growth. Special mention to direct management for encouraging autonomy, project ownership and career development.

    Cons

    Having the company spread across multiple locations can sometimes be a challenge to communication - there should be more corporate events promoting cross-site interactions.

    Advice to Management

    Critical Software’s ecosystem is the perfect balance between humanity and business ambition, where a flexible and informal environment does not undermine quality and professionalism. Massive respect for the achievements to date and for what the company represents. Keep dreaming big :)

    Critical Software Response

    Oct 17, 2018 – HR Manager

    Thank you for the positive comments and the 5 stars! It's fantastic to hear you've had such a good experience and are just as excited for our future as we are. Thank you for your suggestions, we will... More


  6. Helpful (1)

    "Don't pay what wee deserve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Software Developer in Coimbra, Coimbra (Portugal)
    Former Employee - Junior Software Developer in Coimbra, Coimbra (Portugal)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The projects, the engineer's, the ceo, the location and the office

    Cons

    Salary and project managers. Lack of care about people

    Advice to Management

    If you want the best you have to pay according to it.

    Critical Software Response

    Nov 21, 2018 – Human Resources Senior

    Thank you very much for sharing your feedback. We strive every day to offer better conditions to our employees and your input is very important in helping us do this. As well as a regular salary, we... More


  7. "Come and meet us :)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Engineer in Porto, Oporto (Portugal)
    Current Employee - Junior Engineer in Porto, Oporto (Portugal)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Critical Software full-time (More than a year)

    Pros

    The best workplace where I have worked until today. At all levels.

    Cons

    Nothing to say: everything has gone well.

    Critical Software Response

    Sep 28, 2018 – HR Manager

    Thank you for the 5 star review! It's great to hear that you have had such a good experience so far. I’m sure this will always be the case as you progress through your journey at CRITICAL, but if you... More

  8. "The best company to grow, learn and life the ingeneering."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Critical Software full-time

    Pros

    Learning continues. Excellent work environment. Challenging and motivating projects. Highly skilled professionals. Excellent career advancement opportunities.

    Cons

    There is no disadvantage of working here.

    Critical Software Response

    Aug 29, 2018 – HR Manager

    Thank you for the 5 star review! It sounds like you're having an excellent engineering journey with us and I hope that long continues. I'd greatly value chatting to you about why CRITICAL continues... More


  9. "A true Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Senior in Lisbon (Portugal)
    Current Employee - Human Resources Senior in Lisbon (Portugal)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Critical Software full-time (Less than a year)

    Pros

    Honest, good and a great place to work.
    I've had a couple of work experiences in my life and i had yet to find a truly good employer up until now.
    Working with Critical has been a eye opening experience and the opportunity of a life time.
    It's amazing how working for a company that really values you and looks to you not as an asset, but as true counterpart could be so fulfilling. You are working together "with the company", as opposed to "for the company".
    You really feel empowered with the work autonomy they give you as well as the ability to regulate your work schedule and the way you work.
    And, no matter the workload you have, you are never over burned and it's easy to balance your work with your life.
    I recommend Critical to anyone that wants to feel valued and if the opportunity arises, don’t let it go by you.

    Cons

    Nothing relevant to point out.

    Critical Software Response

    Aug 29, 2018 – HR Manager

    Thank you for sharing your views - we're loving the 5 stars! It's brilliant to hear you've had such a great start to your journey with CRITICAL Software. This is what we want for all our staff and... More


  10. "The worst job experience in my life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Critical Software full-time

    Pros

    None, I can't even start working.

    Cons

    The HR department is absolutely incompetent, I have never seen something like this before. They have no idea about the job regulations in Portugal, they either don't know which must a person do for be able for start working in Portugal. I spent a month without working because they were convinced about a person needs the Portuguese National Insurance Number for start working legaly, what it's not true at all. You can start working as soon as you request that number. They sent me to the social security office to making all the stuff related to the NIN by myself, when I can't even speak Portugese, and they knew that. I explain what was happening to a manager and he just told me that "Critical does not provide that kind of help to new starters". Just INCREDIBLE.

    Advice to Management

    Stop hiring absolutely incompetent HR people.

    Critical Software Response

    Aug 24, 2018 – HR Manager

    Thank you very much for bringing this to our attention. I'm so sorry that you have had this experience - it falls well below our usual high standards. We are investigating to see what went wrong so... More