So many of the tools we work with are actively working against us. Either it was "decided" long ago and no one has reviewed the decision, or the deciders are not the users of the tools. And if you try to ask or push for change, there's a very strong sense of learned helplessness, of "that's just the way it it" and "we work around this by...", instead of fixing the processes & tools themselves.
This is also true for business processes in a lot of ways. There's things that are "just done this way", and if I'm not familiar with those processes, I'm treated with exasperation, not education. When I ask why things are done this way, no one knows.
There's an overall sense that everyone just keeps their head down, stays in their own silo.
For a "remote-first" company, it's pretty surprising that there's no funding toward that. No annual stipend, or even a one-time reimbursement. You're given a 24"(!?!) monitor and a laptop, and that's about it. Everwhere else I've been has had _something_ to help WFHers get setup, since we're so much cheaper than office rent.
