The most creative firm in the world - Salesforce Customertimes Employee Review

1.0
Nov 14, 2021
Recommend
CEO approval
Business Outlook

Pros

In one year we hired and lost: Head of HR, Partners Sales, Chief Marketing Officer, Head of Industries, of Vlocity Practice, of Pharma and Life Sciences, of Consulting, of Retail and Consumer Goods, of PDO Practice with more bold decisions coming. Fastest path to senior or architect title.

Cons

Some customers and partners stop communicating with us. The world may not be ready for this level of excellence. Some employees have difficulty keeping up with such fast innovation.

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Customertimes Response
3y
Hello Creative, Thank you for taking time out to provide us with this feedback. I have been personally involved in some of the decisions that you have highlighted and can tell you that the issues involved were not as trivial as you present them. While I don't agree with all of your feedback, it has caused us to review some of our practices and to solicit feedback from other to see how broad the issues you are raising are. For that reason especially your note is valuable. We hope as your time with us lengthens that you are exposed to more positive experiences. Please do consider reaching out to your manager or HR Business Partner or me to discuss your specific concerns. We are generally predisposed to listen and address things wherever possible. Thank you again for the feedback.

Explore other reviews about Customertimes

5.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Onboarding was super smooth - everything was clear and organized from day one. 2. Managers are friendly, quick to reply, and always ready to help out. 3. The company genuinely cares about people - you feel supported, not just managed.

Cons

Honestly, no real cons so far. Everything just works the way it should.

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Customertimes Response
10mo
Thank you so much for your kind words and for taking the time to share your experience! We’re truly happy to hear that your onboarding felt smooth and well-organized — we continuously strive to make every new joiner feel confident and supported from day one. It’s also great to know that our managers’ responsiveness and people-first mindset made a positive impression. At Customertimes, we believe that creating a caring and collaborative environment is the foundation for long-term success — both individually and as a team. We’re glad to have you on board and look forward to growing together!
3.0
Aug 4, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility, work life balance, mostly good culture

Cons

Disappointing, minimal raise High turnover- layoffs to save money and then hires a few months after, then layoffs again A feeling of no job security

2
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Customertimes Response
2mo
Thank you for your honest feedback and for recognizing the flexibility, work-life balance, and culture at Customertimes. We’re sorry to hear that your experience has felt uncertain and disappointing. We understand your concerns regarding compensation, organizational changes, and job security. These are important topics, and honest feedback like yours helps us better understand where we need to improve. We appreciate you taking the time to share your perspective.
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