Tired of felling like I am being Fired - Assistant Merchandising Manager DSW Employee Review

2.0
Oct 14, 2014
Recommend
CEO approval
Business Outlook

Pros

dress code makes for a comfortable work environment great product to use the great discount

Cons

Schedules are crazy. Managers work so many hours that are not necessary. The negativity, stress levels, threats of complaints makes for such an unhappy experience. We never hear anything good. Everything is nasty and negative. The DM gives such unhappy visits and NEVER says anything nice or positive or congratulates you or your store on good results. RD visits are worse. High stress, a lot of hours, negative environment, old programs, crazy rules to satisfy customer complaints (open every register no matter what, cant tell customers you are closing), extended shifts that no one wants or likes, AFPW for part time people only.

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5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounts while working for them.

Cons

Lack of hours during the week.

4.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

This is definitely one of the better retail jobs I've worked. None of the tasking is particularly difficult. The environment of the store largely depends on your managers, and the management team at my store have been amazing.

Cons

Constant cuts to labor budget make it hard to get anything done. A lot of stores are running on barebones staffing, and the pressure to get everything done accumulates fast. Corporate isn't any better or worse than any other retail company, but I'd wish they'd take into more consideration what the stores need to succeed. Sometimes the pressure to meet KPI's (conversion, VIP, Imbox, etc) can be heavy, however it's better than working at a place that makes you pitch a credit card.

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