DSW reviews

3.5

52% would recommend to a friend

(4,068 total reviews)

Doug Howe

63% approve of CEO

35% positive business outlook

DSW has an employee rating of 3.5 out of 5 stars, based on 4,068 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DSW employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

This is definitely one of the better retail jobs I've worked. None of the tasking is particularly difficult. The environment of the store largely depends on your managers, and the management team at my store have been amazing.

Cons

Constant cuts to labor budget make it hard to get anything done. A lot of stores are running on barebones staffing, and the pressure to get everything done accumulates fast. Corporate isn't any better or worse than any other retail company, but I'd wish they'd take into more consideration what the stores need to succeed. Sometimes the pressure to meet KPI's (conversion, VIP, Imbox, etc) can be heavy, however it's better than working at a place that makes you pitch a credit card.

Viewing 1 - 3 of 4,068 Reviews

Glassdoor has 4,145 DSW reviews submitted anonymously by DSW employees. Read employee reviews and ratings on Glassdoor to decide if DSW is right for you.