DSW Reviews | Glassdoor

DSW Reviews

Updated October 19, 2017
1,602 reviews

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3.3
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Roger Rawlins
207 Ratings

1,602 Employee Reviews

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Pros
Cons
  • Having to push enrollment into our rewards program to customers (in 127 reviews)

  • Upper management and store management seem cliquey with their almost all female staff (in 65 reviews)

More Pros and Cons

  1. "😎👉👉"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in San Diego, CA
    Current Employee - Sales Associate/Cashier in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DSW part-time (More than a year)

    Pros

    Great management
    Amazing energy and also theres a brand meeting and the foods are bomb

    Cons

    I work in la jolla its all the customers


  2. "DSW Retail Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Sterling Heights, MI
    Former Employee - Retail Sales Associate in Sterling Heights, MI
    Positive Outlook

    I worked at DSW part-time (More than a year)

    Pros

    Great discount, Easy tasks,

    Cons

    No commission, Short breaks, bad pay, Lots of standing, weekday shifts go by very slow

    Advice to Management

    Pay employees commission

  3. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DSW part-time

    Pros

    lots of opportunity for hours, fast-paced environment

    Cons

    management did not communicate with sales associates and between themselves well


  4. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good hours, good about lunch breaks

    Cons

    Management was not that great


  5. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at DSW part-time

    Pros

    good people to work with, easy fun job most the time but you can have rush hours

    Cons

    not much opportunity to move up in the company

    Advice to Management

    help associates get opportunities to move up


  6. "Fast pace company that is always changing to improve sales for the shoelovers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor
    Current Employee - Sales Supervisor
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at DSW part-time (More than a year)

    Pros

    Get to travel.
    Easy job.
    Small store.
    Friendly customers. Mostly older.
    Great discount. 30%. Also get to be part of their rewards. So you get coupons to shop.

    Cons

    Having to clean the store. Do bathrooms. Sometimes associates will flake out. The turn over during peak is crazy high. Expect to get lots of hours!

    Advice to Management

    Communicate better.


  7. "Sales assoicate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DSW part-time

    Pros

    Flexible, part-time, large crop if have to move to another state

    Cons

    Sales, not many hours offered, few full time positions

  8. "Does not give you hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in West Bloomfield, MI
    Former Employee - Sales Associate in West Bloomfield, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DSW part-time (More than a year)

    Pros

    Fun atmosphere
    Co-workers
    Great discounts
    Able to view schedule online and switch with coworkers

    Cons

    Does not give hours, hires a bunch of people and will give them 4 hour a week, even when they ask for more hours and they are short

    Advice to Management

    Work more willingly with employees for better experience for both the customers and the employees themselves


  9. Helpful (1)

    "Flexible Schedule, Poor Coverage"

    StarStarStarStarStar
    Former Employee - Sales Associate in Novi, MI
    Former Employee - Sales Associate in Novi, MI

    I worked at DSW (More than a year)

    Pros

    Decent discount, generally flexible with scheduling

    Cons

    Never enough associates scheduled to maintain store effectively (closing associates may be expected to stay hours after closing to recover floor due to lack of coverage), little training or assistance in gaining product knowledge


  10. Helpful (2)

    "Shoe picker upper, that was me."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DSW part-time

    Pros

    Discount is fantastic and you aren't required to approach customers which many get annoyed by. However, you are present and available to those that need help.

    Cons

    If you aren't cashiering, the day can move really slowly with you picking up box after box of shoes tried in. In addition to collecting all the lose tissue paper and shoe inserts.

    Advice to Management

    Rotate roles more and give more people the opportunity to try different roles. Personally I was hired on for a management position, being the only reason I took the job. When weeks turned to months of my interim period, I was told they decided to transfer another employee.


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