DSW Reviews | Glassdoor

DSW Reviews

Updated September 22, 2017
1,579 reviews

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3.3
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Roger Rawlins
200 Ratings

1,579 Employee Reviews

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Pros
Cons
  • Having to push enrollment into our rewards program to customers (in 127 reviews)

  • Upper management and store management seem cliquey with their almost all female staff (in 65 reviews)

More Pros and Cons

  1. "One of the best cultures I've worked in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor
    Current Employee - Sales Supervisor
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DSW part-time (More than a year)

    Pros

    A great team, opportunities for growth, actually living the company values, and a good discount.

    Cons

    The aprons and not many full-time positions available


  2. "DSW Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at DSW part-time (Less than a year)

    Pros

    -good hours
    -great managers
    -fun coworkers
    -the job wasnt difficult for the most part

    Cons

    -regional manager was horrible
    -pay was slightly below average

    Advice to Management

    The regional management needs to put pressure off of store managers.

  3. "Awesome encouraging environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shoephoria! Customer Service Representative in Columbus, OH
    Current Employee - Shoephoria! Customer Service Representative in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DSW full-time (Less than a year)

    Pros

    Friendly, fun, laid-back environment, flexible dress code, free coffee, awesome discount, amazing management. Benefits after 30 days! UNLIMITED OVERTIME AROUND THE HOLIDAYS. Everyone who says there is no room for growth is not trying. Your supervisors want you to succeed and will do everything they can to help you do so, as long as they see you trying. If you can't use proper grammar or come to work when you're scheduled or follow the very laid back rules, that is your own fault. They literally reward you for doing the bare minimum at times! Also, DSW promotes from within and they give you lots of opportunity to test out different parts of the company. Just come to work and show that you are interested and eager to learn and you'll enjoy it.

    Cons

    It would be nice to consistently have the same desk but it's not a big deal. My biggest complaint is about the people at my own level who whine about having to do their jobs. Management is really great and they make me want to come to work every day. This is a fantastic job that gives you flexibility, professional growth, and benefits after 30 days.

    Advice to Management

    Keep being great! You deal with a lot and I appreciate that you all manage to keep a smile on your faces.


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Ann Arbor, MI
    Former Employee - Sales Associate in Ann Arbor, MI
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at DSW (More than a year)

    Pros

    Great Learning Experience
    The team works together to help each other out

    Cons

    Long Hours
    They don't take into account schedule conflicts


  5. "A great, friendly place"

    StarStarStarStarStar
    Former Employee - Sales Associate in Columbus, OH
    Former Employee - Sales Associate in Columbus, OH

    I worked at DSW part-time (More than a year)

    Pros

    It was super organized but not excessively, and everyone who worked there was very friendly and warm, which ended up creating a great collaborative atmosphere because we were all happy to work with each other. They were really good about scheduling and making sure everyone had enough hours as well.

    Cons

    Could have had a little more training, most of the learning was done while working which was kind of nerve wracking at times

    Advice to Management

    Keep doing what you're doing, the level of control/freedom is perfect


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company culture, the managers are always willing to help you understand what to do when you are new!

    Cons

    There are non! I loved it!


  7. "Good part-time, flexible hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Gilbert, AZ
    Current Employee - Sales Associate in Gilbert, AZ

    I have been working at DSW part-time (More than 3 years)

    Pros

    Great flexibility if busy with other jobs/school, friendly managers and co-workers, movement while working and not standing/sitting in the same place the whole shift

    Cons

    Rewards conversion gets harped on a lot (it's important but still), hours fluctuate with the seasons (summer and past New Year's particularly), also misleading advertising

    Advice to Management

    The marketing team shouldn't advertise campaigns that are misleading (compare-at prices) to where I have to explain to almost every customer what they are actually saving

  8. "Overall a Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DSW part-time

    Pros

    Good environment. Friendly people. Easy job.

    Cons

    If you do not meet the DSW Rewards quota for the day, there are consequences.


  9. "Great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Meeting people is the best part, they come from all over the world.

    Cons

    None really...except management needs a little training.


  10. "Overall good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at DSW full-time (Less than a year)

    Pros

    I love the people I work with and the job is easy enough.

    Cons

    I'm not a big fan of the customer service model.


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