DSW Reviews | Glassdoor

DSW Reviews

Updated February 14, 2019
1,973 reviews

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3.2
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Roger Rawlins
334 Ratings

Employee Reviews

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Pros
Cons
  • "Company is hard on the rewards program" (in 140 reviews)

  • "Upper management has no idea what they are doing" (in 73 reviews)

More Pros and Cons

  1. "Great experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible, good people, clean, organized

    Cons

    Little hours, ok management, fear of theft


  2. "Part Time Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Frisco, TX
    Former Employee - Part Time Sales Associate in Frisco, TX
    Recommends
    Neutral Outlook

    I worked at DSW part-time (More than a year)

    Pros

    Work Environment, Discounts, Company Culture, Seasonal Employment.

    Cons

    Management structure , Work Scheduling, and Time- Off.

  3. "Nice atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pittsburgh, PA
    Former Employee - Sales Associate in Pittsburgh, PA
    Recommends
    Approves of CEO

    I worked at DSW part-time (More than 5 years)

    Pros

    Flexible hours, managers are easy to get along with

    Cons

    You cannot close the store until the last person leaves, even if that last person is in the store 20-30 mins after closing time.


  4. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor
    Current Employee - Sales Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DSW part-time

    Pros

    I've enjoyed working at DSW because of the versatility of the tasks given, great co-workers, and positive work environment!

    Cons

    Retail can be difficult, but you have a great supportive staff and have to let comments from upset customers slide off like water on a ducks back!


  5. "Just okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at DSW part-time (More than a year)

    Pros

    Great coworkers. Employee discounts

    Cons

    High turnaround, no growth, low pay, sometimes over work certain employees


  6. "Pretty good"

    StarStarStarStarStar
    Former Employee - POS in Davenport, IA
    Former Employee - POS in Davenport, IA
    No opinion of CEO

    I worked at DSW part-time (Less than a year)

    Pros

    Boss was helpful with schedule when i was in school

    Cons

    No cons from me right now


  7. "favorite job I've had so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Springfield, MO
    Current Employee - Sales Associate in Springfield, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DSW part-time (More than a year)

    Pros

    great work environment, high-quality management, opportunities for pay raises, low skill level required, flexible hours

    Cons

    not enough hours to go around, performance based on reward capture

  8. "Ahh"

    StarStarStarStarStar
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at DSW part-time

    Pros

    Great work experience in retail

    Cons

    Lots of standing around doing nothing


  9. "Best call center enviornment I have had with ANY company I have worked for ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shoephoria! Shoe Lover in Columbus, OH
    Current Employee - Shoephoria! Shoe Lover in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DSW full-time (More than a year)

    Pros

    Great team environment. Supervisors and Leads help you improve with constructive feedback. This company lives the company core values. They are more then just words on the wall here.

    Cons

    Learning curve. There is a considerable amount of knowledge involved in properly doing your job here.
    You need to plan ahead to get time off without getting attendance points.

    Advice to Management

    You are getting smarter in how you apply metrics to improve our call efficiency just don't make the goals unrealistic to attain or sacrifice quality just for the sake of efficiency.


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Madison, WI
    Current Employee - Part Time Sales Associate in Madison, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DSW part-time (Less than a year)

    Pros

    This is a great company to work for because they value their employees. There is also a nice discount.

    Cons

    You will become a shoe lover and spend a lot of your paycheck on new shoes and accessories.

    Advice to Management

    Keep up the good work.