Poor Management, Company does not hold up to its core values - Management DSW Employee Review

1.0
Mar 23, 2023
Recommend
CEO approval
Business Outlook

Pros

No, I would not work here, There are way better options.

Cons

Scheduling is awful, work-life balance sucks, management bullies employees and takes advantage of them to their benefit, and the store is disgusting and is never cleaned. There is so much favoritism, that the employees who actually deserve attention don't get it. The pay is so-so, okay for management but terrible for part-timers.

Explore other reviews about DSW

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounts while working for them.

Cons

Lack of hours during the week.

4.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

This is definitely one of the better retail jobs I've worked. None of the tasking is particularly difficult. The environment of the store largely depends on your managers, and the management team at my store have been amazing.

Cons

Constant cuts to labor budget make it hard to get anything done. A lot of stores are running on barebones staffing, and the pressure to get everything done accumulates fast. Corporate isn't any better or worse than any other retail company, but I'd wish they'd take into more consideration what the stores need to succeed. Sometimes the pressure to meet KPI's (conversion, VIP, Imbox, etc) can be heavy, however it's better than working at a place that makes you pitch a credit card.

See reviews by: Helpful|Rating|Date|All