Avoid - Anonymous employee Dealer eProcess Employee Review

1.0
Aug 16, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’ve come to learn, nothing.

Cons

The management is out of touch and boasts themselves up but truly no direction or real structure. Seriously a revolving door, don’t be fooled by their initial pitch of company culture.

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Dealer eProcess Response
11mo
Thank you for your feedback. We are sorry to hear about your experience and appreciate your honesty. We take your concerns seriously and will work to improve our management and structure to better align with our company culture. Thank you for being part of the team.

Explore other reviews about Dealer eProcess

5.0
Mar 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really enjoy working at Dealer eProcess. Good benefits, and time off accumulates pretty fast after the first year. Flexible managers, especially if you have a quick doctor's appointment.

Cons

They host a quarterly meeting which in the past has ran too long. They changed it up this year and it was more engaging.

3.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The PPC team is a really really great group of people. Top-down. They have a fun culture in regards to the way all the employees interact with each other, and how everyone's so friendly. The PPC team doesn't really want you working past the bell. They want you to go home when it's time to go home, and they'll make sure you know it. I think that it comes from being a younger team, with the oldest in-office member being early 30's. Everyone on the team will help you, if you need it.

Cons

The pay is bad, and it's difficult to make more in the role. You can move up, which comes with a 5 grand increase, after 3-6 months of working there. Their bonus structure is based on call reviews and doesn't pay a ton. The max you can make is $1,000 per quarter as a Senior Digital Marketing Strategist if you have an incredibly high score in order to earn it. High turnover, usually. I can guarantee it's primarily because of the client-base of dealerships being frustrating, and the poor pay. Only negative thing I can say is that the managers and heads of the company sometimes make it feel like you're going to get fired. 4 different people on our team have expressed that feeling, including myself, which is not how a manager or high level associate should be running the ship. I don't think it's a long term solution if you're looking to make more money in the future. They know they likely won't retain you for incredibly long amount of time (5+ years), so they aren't as open to helping you develop your career past your daily tasks.

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