Too many demands on employees - Claims Adjuster Definity Employee Review

2.0
Mar 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Average pay for market, good benefits and sick leave

Cons

They will literally work you to death. Each year we have had a consistent increase of claims, and no new hires. They pay ok and have good benefits so think they are owed you doing 1.5 people's jobs rather than hiring more people to share the workload. Since the company went public, care of the wellbeing of the employees and attempts to keep employees around and having good working conditions has gone out the window. Despite unanimous employee comment that flexibility in hybrid model important to us, demand we go to the office more and more each year - up to 3 days per week now, when we were promised last year 2 days a week wouldn't change. No care of what is important to the employees, it's an old boys club who will dictate and not listen to feedback.

avatar
Definity Response
1y
Thank you for sharing your detailed perspective from your six years with us. We appreciate your honesty and take feedback from our employees seriously. We're glad to know you see value in our pay and benefits package. Ensuring workloads are manageable and our people feel listened to are key priorities. We are committed to fostering a supportive and inclusive culture where everyone can thrive. Your feedback regarding team resourcing, our hybrid model, and internal processes is important as we continue to build a better workplace experience. This perspective will be shared with leadership to help inform our ongoing efforts. As a current employee, we encourage you to connect with our HR team sending an email to HRSharedServices@definity.com, to share any further feedback

Explore other reviews about Definity

5.0
Apr 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Good company, proficiency, good salary

Cons

None cons, none, none none

avatar
Definity Response
4y
Thank you for taking the time to leave us a review and for choosing to be a part of the Definity team!
5.0
Feb 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Here's something fun: Petline hasn't launched yet but they've already made me a better pet-parent. Now certainly, "become a better pet-parent" wasn't one of my goals when I accepted the role, but I've been surprised a few times by my personal growth since I joined the team. On career goals I'll say this: to the credit of the management team at Petline, they've recognized talents and areas I where I thrive before I did. I've been given opportunities that I didn't expect and for which I am deeply grateful. Back to pet-parenting, Petline is a startup and every person at this company is heavily committed to our mission and goals. Just working alongside like-minded folks has made me consider who I am as a pet-parent. I know my pets better than I did before and I know they are happier for it. Petline won't always be a startup, but I'm confident that as we move forward it will be with integrity and the intention to foster an environment where individual strengths are recognized, and weaknesses are supported.

Cons

Petline is a startup and anyone familiar with the concept should know that it takes hard work, a lot of brainpower, and constant flexibility. It can be hard to accept and frustrating when business decisions seem to flow and change like water, but it's rewarding. It might not be for right for everyone, but when it's right, it's right.

1
See reviews by: Helpful|Rating|Date|All