Definity reviews

3.8

71% would recommend to a friend

(662 total reviews)
avatar

Rowan Saunders

77% approve of CEO

65% positive business outlook

Definity has an employee rating of 3.8 out of 5 stars, based on 662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

662 reviews
5.0
Jun 12, 2026

GREAT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

GREAT people to work with

Cons

No cons at the company

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Definity Response
2d
Thank you for taking the time to share your feedback. We’re so pleased to hear that your experience at Definity was a positive one and that you appreciated the great people you worked with. Building a collaborative, supportive, and inclusive culture is something we truly value, and it’s wonderful to see that reflected in your experience. We’re also glad to know that you didn’t encounter any significant challenges during your time with us—feedback like this reinforces that we’re on the right track. We wish you all the best in your future endeavours and appreciate the impact you made while at Definity!
5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, they take mental health seriously

Cons

Work load is a bit much with acquisition of Travelers

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Definity Response
1w
Thank you for sharing your experience and for your many years with Definity. We’re pleased to hear that you valued the salary, benefits, and our focus on supporting employee mental health and well-being. Creating a supportive environment for our employees remains a key priority for us. We also appreciate your honest feedback regarding workload during periods of growth and integration following acquisitions. We recognize that change can create additional demands on teams, and we continue to focus on balancing priorities, improving processes, and ensuring employees have the support they need. Thank you again for your contributions during your time at Definity, and we wish you all the best in your future endeavors.
4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly culture, helpful leaders and good work

Cons

sometimes unorganized with their FTE

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Definity Response
1w
Thank you for your feedback and for sharing your experience at Definity. We’re glad to hear you’ve enjoyed the friendly culture, supportive leaders and meaningful work opportunities. Creating a collaborative and positive environment is very important to us. We also appreciate your honest comments regarding organization around FTE planning. Feedback like this helps us identify opportunities to improve communication, planning, and overall employee experience. We’re continuously working to strengthen our processes as we grow and evolve. Thank you again for taking the time to leave a review and for being part of the team.
Viewing 1 - 3 of 662 Reviews

Glassdoor has 790 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.