High Stress - Claims Adjuster Definity Employee Review

3.0
Jun 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Experience another level of customer service

Cons

Wok load, low pay, high stress and bad training

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Definity Response
11mo
Thank you for sharing your feedback. We’re glad to hear that your time with us provided valuable exposure to customer service at a high level. A Claims Adjuster role can be a rewarding career, as you are the first point of contact to help our insured’s when they need it most. Providing a high level of customer service can make a big impact for the insured. We recognize that this position demands a high level of customer service and attention to detail, and we’re continuously refining our training programs to better support employees in meeting those expectations. While the role can be fast paced, we are committed to providing the tools and guidance necessary for success. We appreciate your contributions during your time with Definity and wish you continued success in your career journey.

Explore other reviews about Definity

5.0
Apr 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Good company, proficiency, good salary

Cons

None cons, none, none none

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Definity Response
4y
Thank you for taking the time to leave us a review and for choosing to be a part of the Definity team!
5.0
Feb 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Here's something fun: Petline hasn't launched yet but they've already made me a better pet-parent. Now certainly, "become a better pet-parent" wasn't one of my goals when I accepted the role, but I've been surprised a few times by my personal growth since I joined the team. On career goals I'll say this: to the credit of the management team at Petline, they've recognized talents and areas I where I thrive before I did. I've been given opportunities that I didn't expect and for which I am deeply grateful. Back to pet-parenting, Petline is a startup and every person at this company is heavily committed to our mission and goals. Just working alongside like-minded folks has made me consider who I am as a pet-parent. I know my pets better than I did before and I know they are happier for it. Petline won't always be a startup, but I'm confident that as we move forward it will be with integrity and the intention to foster an environment where individual strengths are recognized, and weaknesses are supported.

Cons

Petline is a startup and anyone familiar with the concept should know that it takes hard work, a lot of brainpower, and constant flexibility. It can be hard to accept and frustrating when business decisions seem to flow and change like water, but it's rewarding. It might not be for right for everyone, but when it's right, it's right.

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