employer cover photo
employer logo
employer logo

DermStore

Part of THG

Is this your company?

Terrible Leadership | No Strategy | Awful Culture - Anonymous employee DermStore Employee Review

1.0
Aug 25, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- generous discount on amazing skincare products - flexible working hours (dependent upon department) - good benefits (i.e. medical, dental, 401k) - snacks/beer tap

Cons

After 19 years you would think this company would be killing it in the industry and be a recognizable brand, but it's terrible leadership has contributed to it's sub par existence. In the 3 years I worked at Dermstore, I saw 4 President's pass through. That's a telltale sign something is very wrong with this place. The current leadership is a joke, they have no clue what they are doing, there is no clear strategy that makes sense, and the President stands only as a puppet while the puppeteers (executive leaders) dictate the direction and movement of the company. People in senior level positions are the only one's getting promoted. This company is more top heavy with Directors than I've ever seen at any other company I've worked for. Most are unqualified for their positions and are terrible managers. There is absolutely no room for growth here or any learning opportunities that will help build your skillset. Dermstore is known to foster a culture of favoritism and entitlement: if you aren't on the list, you won't ever be seen, recognized or valued. The pay here is ridiculous... its below the average for L.A. There are too many cancers spreading through the office to create a healthy culture and work environment. There is no collaboration or clear communication between teams, everyone is out for themselves. The turnover rate is at the highest its ever been. Overall, it's not a healthy place to work.

Explore other reviews about DermStore

5.0
Mar 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Good company when target subsidiary

Cons

Compensation not competitive for employees

1.0
Sep 27, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free products, pretty generous discount

Cons

Make sure to carefully read the negative reviews before accepting a position here. I glanced through them before joining, hoping to avoid the toxic environment, but unfortunately, I experienced exactly that. Honestly, unemployment would be better than working here. Your mental health will take a hit. I would feel anxious just taking a 10-minute lunch break because they expect you to respond to every Teams message within seconds, and if you don’t, there are consequences. The culture is extremely toxic and cliquey. If you don’t participate in their gossip, they’ll find ways to push you out. Senior leadership is a joke—don’t expect to learn or get any real guidance from your manager or boss, as they lack basic managerial skills. There is also no individual or team recognition due to the unrealistic expectations which will contribute to your burn out.

4
See reviews by: Helpful|Rating|Date|All