Pros
Used to have great coworkers - smart, nice people who genuinely cared about customers and were fun to be around.
Cons
Leadership is terrible. The founder/former CEO was a genius, but interpersonally a bully who pushed out anyone who disagreed with him on virtually anything. The current CEO (the founder’s daughter) is talented and smart, but apparently can’t run the business successfully, given all the rounds of layoffs, poor performance, and the vast number of good people who have been fired or quit. The C-Suite are yes men who know they’ll be fired immediately if they disagree with the CEO on anything. They promote people they like, regardless of talent, and drive talented people away. In the 1970s, The founder/former CEO had two or three brilliant ideas for products and services, and they’ve been trying to live off of those for five decades - without investing in products, services, or people, and have fallen behind the market considerably. While the current and former CEO (it’s a family business) pocket tens of millions of dollars, they significantly underpay their workers, only keeping those foolish enough to stay. The IT Department is horrendous, and favors talentless people who prefer not to make any decisions, resulting in massive product delays and a tremendous lack of innovation. I’m constantly amazed to see great individual contributors leave in droves, and I sit there in amazement that DDI did not value them. It’s pretty nuts that the CEO feels compelled to answer every negative review on Glassdoor with some response that puts the blame on the writer - It’s always something like “I wish you had said something to me sooner,” or some random statistic about something they say they’re doing, or “We know the pandemic has been tough, and we know we have a long way to go, but we’re trying.” The fact is, there were many rounds of massive layoffs long before the pandemic, all of my friends here have been looking for jobs or already left, and the environment is the most toxic I’ve ever seen.