Means to an end - Anonymous employee Discount Cab Employee Review

3.0
Feb 17, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

An independent and self directed way to make some money. Cars seem to be well maintained and they get great gas mileage. Safety is stressed.

Cons

$100-$150 a day seems like decent money until you break it down hourly. If you're working 12+ hour days with no breaks that leaves very little personal time and if I'm going to be working that much I should be making great money. Though, often you make less than that and feel like you were lucky to make enough to cover your lease. It seems wrong to get charged for no shows, at the very least they could split the difference on a no show. The reason for many no shows is that people call 2 or 3 different cab companies and whoever gets there first gets the fare leaving the others with no shows. Most of these no shows seem to be in areas considered "bad neighborhoods" where few drivers hang out. When someone calls a cab and they don't show up for 45 minutes or longer and they become late for work or miss their plane I can understand why people do that. I had the experience with Discount where I called for a cab way in advance to go to the airport. No one ever showed up and it was getting so close to my flight I had to drive there myself and had to pay $100 in parking. The vouchers that are under $15 are not worth the time and if that's all you're getting you will be lucky to make your lease even if you are an efficient driver.

Explore other reviews about Discount Cab

5.0
Jun 28, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture, People, Training, Compensation, Community-minded

Cons

Disrupted industry, reducing expenses to compete

1.0
Jul 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, pleasant work (for the most part) if you enjoy people.

Cons

Driver starts out the day needing to make ~ $150 just to break even (lease, gas, dispatch fees). Exploitive labor practices that exist because Total Transit has found a loophole in the Fair Labor Act by calling the drivers Independent Contractors. Drivers receive no employee benefits and most cab drivers will average less than $3 an hour after expenses and taxes, some will end their shift owing money to the company. A day driver’s business will consist mainly of below meter fares (vouchers), fine for the cab company as they get their money no matter what but costs the driver $70 - $100 per day. As a result of Discount’s policy of over-hiring the wait time for a cab is usually 1.5 – 2.5 hrs, on busy days some cabbies will wait over 7 hrs. if they really need a car. Because of the low pay many drivers are exhausted from driving too many hours. To get a cab in a reasonable time frame and drive enough hours to turn some profit the driver will not have the chance to get more than 4-5 hours sleep per night, not enough to drive safely. Driver beware!

4
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