Overdue transparency - Customer Success DocSend Employee Review

Smart people Solid product Engaged customers

Parking is expensive in San Francisco.

- First of all, I've never worked with more humble, friendly, approachable founders in my entire life. The founders are here to run an incredibly successful business, but they're also here to make sure that members of the DocSend family feel accepted, excited, and included at work, and that shows. - My team is incredibly intelligent and creative, and together we think of ideas I never would've thought of on my own. At the same time, members of my team aren't afraid to admit when something is out of their wheelhouse. Those who thrive at DocSend work hard and embrace asking for help. We may work individually sometimes, but we accomplish as a team. - I have never worked in such a genuinely warm, upbeat, and positive environment. It's not all about being extroverted necessarily, either. Shy or outspoken, new or an OG, people at DocSend truly care about each other -- that shows as well. - At DocSend, the teams are lean, and I've gotten opportunities to learn and grow that I don't think I would've gotten elsewhere. Aside from a true investment in both mentorship and outside education opportunities, I have noticed that there's a real consideration of how people here want to professionally grow, and it's something managers care about and remember. - Every day I face a new challenge, but I never feel like I'm going it alone.

Honestly, I really can't think of any! DocSend has by far been the best experience I've encountered in my professional career. This company is a gem.