A lovely place to work - Anonymous employee Doyle Collection Employee Review

4.0
Feb 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful colleagues and oftentimes positive efforts made by management to make every day at work meaningful. The staff feel a sense of pride working here.

Cons

In a busy hospitality environment, colleagues can sometimes be under pressure and struggle to manage stress. Promotions tend to occur only when staff resign, rather than when outstanding work is recognised. Wages could definitely be improved and hybrid options for office teams considered.

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Doyle Collection Response
3mo
thank you so much for your valuable feedback, we value all the feedback

Explore other reviews about Doyle Collection

5.0
Oct 5, 2025
Recommend
CEO approval
Business Outlook

Pros

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Cons

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Doyle Collection Response
7mo
Thank you for your comments, we appreciate your thoughts and feedback
2.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Cons

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
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Doyle Collection Response
2w
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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