Great progression, friendly staff and fun working environment. - Food and Beverage Assistant Doyle Collection Employee Review

5.0
Sep 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Caring staff, the opportunity to progress in the company, great training, fun environment, regular customers are lovely.

Cons

Shifts aren't super flexible at all.

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Doyle Collection Response
5y
Thanks so much for your feedback. We have to admit, it feels so nice to receive a 5 star review, particularly when it is accompanied by such lovely comments too :) After working with us for over year, it is great that you have left the company a big fan of the people, the training, the progression, the lovely guests and the work environment. All are things we pride ourselves on! I am sorry the shifts couldn't be more flexible for you, it can be hard to juggle the rota, with a 365 day operation, but pleased it hasn't impacted your view on the company. Wishing you every success in the future. Many thanks, The Doyle Collection

Explore other reviews about Doyle Collection

5.0
Oct 5, 2025
Recommend
CEO approval
Business Outlook

Pros

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Cons

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Doyle Collection Response
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Cons

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
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Doyle Collection Response
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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