Worst management i've ever encountered in the tech industry - Anonymous employee Extole Employee Review

1.0
Aug 18, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation and benefits Great office location and plenty of free food Great off-sites and holiday party

Cons

Extole is full of hardworking people that are horribly mismanaged by a field of executives who don't know how to communicate or direct them. There is such an emphasis on Customer Acquisition that the actual product is neglected. Design, creativity, and new ideas are never considered. It's all about selling and churn avoidance. Working in the office it does feel like high school where cliques are well defined and you can easily feel on the outside without any support.

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Extole Response
5y
Four years later and I still find this one tough to read. But it was a wakeup call to me (the CEO). We are now larger, profitable, and have very high culture and satisfaction ratings. I believe it was a huge "one team" effort that got us there, and I also know that I had to grow as an individual for us to mature as a team. I thank all of the reviewers who wrote thoughtful, direct comments in 2016. You woke us up, and we are better for it.

Explore other reviews about Extole

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing coworkers and managers Open culture Amazing benefits "Oneteam" company culture

Cons

Marketing tech is getting hit right now so there's no profits, thus lots of cuts.

5.0
Jun 23, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extole has a great team with good balance and a lot of highly competent team members

Cons

some things get shoved under the rug, product updates take longer than they should, things get ignored

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