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Extra Space Storage

Engaged Employer

Pyramid Scheme - Inbound Sales Extra Space Storage Employee Review

1.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote is all i can think of.

Cons

My experience at Extra Space Storage was extremely disappointing. After four weeks of training, I was sent out to take calls, only to be told that in order to graduate and remain employed, I had to be within 10% of the team’s average. Keep in mind, this team consisted of seasoned employees. I handled over 250 calls and converted 90 into sales, yet despite finishing training within the required threshold, a director I had never met called a meeting on a Friday to tell me I didn’t make the cut. I was technically 10.4%—but even that feels arbitrary. To make matters worse, I closed a $3,500 deal, the highest in my group, and successfully completed 90+ rentals, yet I received no compensation for this work. Plain and simple: this company does not prioritize or value its employees. Current customers how does this make you feel about renting from them?

Explore other reviews about Extra Space Storage

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

lots of work to do

Cons

system errors which slows down processing

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good consideration of their employees, and good standard pay

Cons

They say you are getting a raise or getting paid more but its actually the standard pay they give starting off they just want current employees to feel accomplished with the illusion of it so they are trying to catch you up to that pay, and no actual room for growth do to hierarchy standards,

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