Extra Space Storage Reviews | Glassdoor
Extra Space Storage Reviews
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    Extra Space Storage Reviews

    Updated Sep 21, 2019

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    Found 1025 reviews

    4.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    84%
    Recommend to a Friend
    91%
    Approve of CEO
    Extra Space Storage CEO Joe Margolis
    Joe Margolis
    442 Ratings
    Top CEOs 2019
    Pros

    • "Work- life balance: family is important" (in 115 reviews)

    • "We are closed on Sundays which makes a perfect family day" (in 45 reviews)

    Cons

    • "There are no cons this job is the best" (in 27 reviews)

    • "It’s cult minded everyone steps on each other to get ahead dms and upper management suck no help" (in 27 reviews)

    More Pros and Cons
    1. Featured Review

      "Sports Spectators Come work for Extra Space Storage. Closed on Sundays!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Store Manager in Tampa, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Extra Space Storage full-time for more than 10 years

      Pros

      Customer Eccentric, minimal supervision, great opportunity to help others, family oriented company who really value their employees. I could go on forever but these are the things that I value the most about my job !

      Cons

      This is not an office job alone, you have to clean units, sweep and mop floors, pick up trash and other minor repairs that arise.

      Advice to Management

      Keep Up the Good Work! Although we constantly go through changes to keep up with the times your appreciation for your employees has never changed. You continue to care about us and work really well to keep us feeling like family!

      Extra Space Storage2019-08-26

    2. "Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Manager 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Extra Space Storage full-time for less than a year

      Pros

      Good Benefits Good pay Full time

      Cons

      No hvac in facilities Work on Saturday

      Extra Space Storage2019-09-09
      3. Join the Extra Space Storage team
      See Our Latest Jobs

    3. "Good work/life"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Site Manager/District Team Lead in Baltimore, MD
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Extra Space Storage full-time for more than 5 years

      Pros

      Good work life pay is pretty good

      Cons

      Unless you know the right people advancement opportunities begin to diminish

      Advice to Management

      Make sure that all managers have equal opportunity for advancement opportunities

      Extra Space Storage2019-09-21
    4. Helpful (1)

      "Poor Management. Does not care about the store employees"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Manager in Philadelphia, PA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Extra Space Storage full-time for more than 8 years

      Pros

      Hours. Good home life, if you aren't expected to go to constant after hours calls

      Cons

      Favoritism and nepotism is how things are run. The corporate level does not care about the employees at the store level and keep cutting and cutting. How about cut at the corporate level, instead of making up positions. DM's don't manage and let DTL's run the show. This is not how it should be. Very sad to what this company has turned into. No way to advice, unless your male.

      Advice to Management

      Take a closer look into the District level rolls and stop showing favoritism. Each area acts like they are correct and there is never a united front.

      Extra Space Storage2019-09-16

    5. "Do Not Recommend"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Store Manager in Oklahoma City, OK
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Extra Space Storage full-time for more than a year

      Pros

      Sundays Off Insurance Benefits Paid Holidays and PTO

      Cons

      Favoritism No Recognition for hard working employees DM and DTLs are not professional Employees get away with not doing their job or calling in 5 times in one month Secret shoppers who know nothing Lots of drama Micro Management

      Advice to Management

      My advice is to treat your experienced and tenured employees better. Also, be more specific on the DMs and DTLs you hire because they are super unprofessional and disrespectful. And hold the employees who can’t even do their daily job accountable. I could go on about all the advice I have for management.

      Extra Space Storage2019-09-14

    6. "Great starting point"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Store Manager in Quincy, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Extra Space Storage full-time for more than 3 years

      Pros

      Good culture, no micro-managing, decent bonus structure, make your own schedule

      Cons

      not a lot of room for growth unless you're willing to relocate.

      Extra Space Storage2019-09-11

    7. "Not a place to promote"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Store Manager in Houston, TX
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Extra Space Storage full-time for more than 3 years

      Pros

      Good Benefits, Well known brand, meet lots of good people "customers"

      Cons

      Lots of back stabbing, gossiping, lying, favoritism, jealousy, not a good work environment due to fellow employees.

      Advice to Management

      Take notice of your good employees, stop the gossip and do not help spread it. If you take notice of the good employees you would not have a problem promoting them to DM. Put systems in place to ensure that the culture and values that you speak of is truly how the company is being ran on all levels.

      Extra Space Storage2019-09-12

    8. "Culture, Work Life Balance, and Values!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - District Team Leader in Sarasota, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Extra Space Storage full-time for more than a year

      Pros

      The company values are second to none. Amazing work life balance so I get to be there for my children. The quality of our products are the best in the business so it makes it easy to do our jobs. All around an amazing company to be a part of!

      Cons

      Absolutely no cons with this company!

      Extra Space Storage2019-08-26

    9. "Great Company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - District Manager in Miami, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Extra Space Storage full-time for more than 3 years

      Pros

      Work-life balance is a reality. Leadership is transparent with the entire organization and the internal growth potential is real.

      Cons

      Do not really have any.

      Extra Space Storage2019-08-26

    10. "Extra Space Storage Work Culture Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - District Team Lead in Brandon, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Extra Space Storage full-time for more than a year

      Pros

      They allow you to have a good work/life balance. Competitive benefits.

      Cons

      A little better compensation for managers.

      Extra Space Storage2019-08-26
    Found 1025 reviews
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