Extra Space Storage Reviews

Pros

When I was first presented with the opportunity to interview at Extra Space Storage, I thought storage sounded so boring (I was currently working at a huge online retailer).. but I researched the company and heard nothing but good things, and am so glad I took the job here almost two years ago! Even though storage isn't the most thrilling product, what I love about ESS is that they are always trying to keep their employees excited and involved, and are constantly growing and changing to keep up with technology and trends. They completely renovated the office space so it's very modern and open, there is free coffee, soda, and fruit, monthly office socials, food truck parties just to show the employees their appreciation, holiday parties, summer parties, and more! The benefits are fantastic - great medical, dental, vision, PTO, incentives to stay healthy and fit, 401K, and more.. The executive team is by far the best I've ever worked with- there are no egos (rare nowadays!), they value their employees' opinions, they remain transparent with everything going on with the company, and take the time to get to know each employee. Joe (the CEO) is by far the nicest CEO I've ever worked with as well.

There's a reason why we've become one of the best places to work!

Advice to Management

Always keep the employees informed, because as soon as that stops, the trust goes out the window. Good job!

Pros

- Benefits
- Environment
- Work/life balance
- Advancement Opportunities
- Uniform Allowance
- Travel reimbursement programs
- Sundays off

Advice to Management

Pay a little more to your people, especially those who work harder than the rest. Glassdoor says this position is over the $30k range and it's not. To senior Management, when you come in to see your people, make them feel welcomed and show Leadership rather than coming in and make the employees feel like they are all doing a bad Job.

Pros

Depending where you work most of the times its the people that work with you that make working here worth it. Schedule is decent.

Advice to Management

This company is so cheap. You have Assistants running stores without the proper help, you burn out everyone and thats why staffing is always short. You underpay for everything you expect us to do. Instead of promoting someoneto run a store you move an assistant to run a store so you dont have to pay them well, so they dont get their full bonus while they do all of the work. Promote, Pay us well and perhaps staffing wouldnt be an issue.

Pros

I'm shocked at some of the reviews I'm reading. Complaining we "only" get six holidays off? I've worked at places where I didn't get any off.

If you don't like the pay, don't take the job. This is higher pay that I've gotten anywhere else for supervisor jobs.

Management is fantastic. It isn't true that you can't take Saturday/Fridays off without PTO. That depends entirely on your DM and is not a blanket statement for the entire company. And getting one weekend day off every week is standard for many companies.

A workplace isn't going to do every little thing you want it to, like giving you Presidents Day off or Saturdays and Sundays. You need to accept that or start your own business.

Advice to Management

Management continues to listen to employees and as long as they do that, this company will continue to move in a positive direction.

Pros

Invests in people at all levels. Great work-life balance. Strong culture and core values. Constantly looking to innovate through technology and industry standards.

Advice to Management

Protect the culture and values that made the company a great place to work. Never lose sight over the most valuable asset, the people!

Pros

Great hours
Good Pay
Time off

Pros

Overall it's a great place to work. I've been with the organization for a few years now the moral and work life balance is great. I'm lucky to have a great DM who really works with the staff. The training, support and the perks are still fairly good. They offer bonuses which many companies and overall the company does a good job. The properties are well kept and it's a good working environment.

Advice to Management

Extra Space overall is doing well with training and moral, overall I know the company really cares about the staff. However, the pay scale and money cuts on field staff is hurting us. Please keep in mind the better you treat your low level staff the more likely they are to work harder and in turn take great care of your customers. Many of us at this level live paycheck to paycheck and the economy is tough out there. Extra Space can continue to grow and stay ahead of the game but please don't let the 2017 best place to work nomination get to your head. Keep the humble roots and continue to care and take care of the staff. You have to spend money to make money and investing that money in your staff is money well spent.

Pros

Great company to work for and grow with

Pros

IT Management is fantastic, Company direction is positive, Office is modern and well taken care of.

Advice to Management

Take some of that profit you are making and spend it on the employees well-being.

Pros

Team and Family Environment, On site Apartments

Advice to Management

Watch each managers numbers and promote to larger properties strictly based upon those not the fear of losing one. Being promoted should come well after one has established their ability.