Extra Space Storage Reviews

Updated Jan 12, 2021

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3.9
73%
Recommend to a Friend
84%
Approve of CEO
Pros
Cons
  • "They claim you can move up in the company but they always higher upper management from the outside(in 37 reviews)

  • "District Manager is the supervisor, but sometimes they are too busy to assist you, so you rely on others with seniority(in 29 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review

    "Best Company I Have Ever Worked For!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Not Specified 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time

    Pros

    The company truly works to make Extra Space a great place to work. They care about you and your family and the balance of work and home is better than other sales and service jobs. You certainly have business goals to achieve, but they are also work hard to give the skills necessary to succeed.

    Cons

    I don't have any strong cons to review. After years in retail and service the cons at ESS are pretty small in comparison. That's not to say they get everything right, but they do work hard to improve processes and procedures and course correct when something isn't working.

  2. Helpful (1)

    "Great place to work."

    5.0
    Current Employee - Anonymous Employee 

    I have been working at Extra Space Storage full-time for more than 8 years

    Pros

    Good work life balance. Continued drive to improve. Employee centric culture.

    Cons

    Not much. Most of what are issues are continually worked on.


  3. Helpful (2)

    "Great company if you’re at a good store"

    4.0
    • Career Opportunities
    Current Employee - Assistant Manager 

    I have been working at Extra Space Storage full-time

    Pros

    Easy going job that when your duties are done you can relax most of the day

    Cons

    If you work at a bad store it’s a bad time

  4. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Tampa, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Extra Space Storage full-time for more than a year

    Pros

    Great Hours, Work Like balance, benefits

    Cons

    Hoard to move up unless willing to relocate

  5. "Decent company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Extra Space Storage full-time for less than a year

    Pros

    The pay well for a storage job. Team members are pretty nice and knowledgeable. Decent place to work for a little while.

    Cons

    Lots of work and cleaning!

  6. "Why I chose to work at Extra Space Storage"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Property Accountant in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 5 years

    Pros

    The work, life balance is great.

    Cons

    They don't pay as much as you could get other places.

    Continue reading
  7. "Extra space"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Bronx, NY

    I worked at Extra Space Storage full-time for more than 5 years

    Pros

    If you work hard you will be promoted

    Cons

    Will almost never have a weekend off

  8. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Deland, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for less than a year

    Pros

    Thorough and on going training, variety of responsibilities

    Cons

    None I can think of

    Continue reading
  9. "A company that’s cares"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Working at your own pace. Monthly bonus. Visits from higher ups that want to talk to YOU. Recognition from DMs. Ability to live onsite if applicable. Bank hours. Essential business. Expanding company.

    Cons

    A lot of time alone. Stress of meeting goals. Janitorial duties may apply.

    Continue reading
  10. "Good coworkes"

    3.0
    Current Employee - Analyst in Salt Lake City, UT

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    People are great to work with

    Cons

    Career advancement is extremely limited

Viewing 1 - 10 of 1,188 English Reviews