Great solution, amazing engineers and tech leaders, terrible sales culture - Anonymous employee Feedzai Employee Review

1.0
Jul 15, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A fantastic fraud detection solution that the world very much needs currently. Visionary and inspiring technical leadership. High quality engineers and solution consultants (although often incapacitated by overwork) Employee systems, benefits, training etc. are progressive and modern, very well setup. Progressive HR work culture overall

Cons

I have made great friends here I have had some great times, I have never written a bad review of a past employer but I struggle to find qualities on the sales organization and approach. Poor sales culture driven right from the top, I get the immense pressure for revenue for any startup but buckling under that pressure with the poor behavior listed here is not the path to success. Large sales failure rate, they lure in sales professionals with their exciting solution on territories that have 2-3 year new opportunity turnaround times where reps face starvation, no regard for the welfare of sales professionals and their families, they seem to view sales staff as trash to be disposed of once it suits their upward perceptions. Search Linkedin for past sales staff, double the number of the currently employed sales staff are past employees, most from the past 5 years, that is actually so high it is logistically hard to achieve, what a waste of money and resources that is? Inexperienced managers shift blame to their teams to self preserve, gaslighting, toxic behavior, as noted in many other reviews on here. I regularly saw sales professionals disposed of with blame that was not their responsibility. After my employment I met a senior sales director who's friend had been a senior manager here for just a few months before resigning, without prompt she simply said to me, there is clearly something very wrong at that company. The good news is a toxic sales culture can be fixed within a couple of years if the will to address it is really there, Many fintech organizations have gone through this transformation. The solution is not only leading but has real demand over time therefore I am confident that everything written here will be addressed once they continue to grow in the coming years.

Explore other reviews about Feedzai

5.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Feedzai has a top notch product that is helping stop real world fraud impacting millions of people around the world. The leadership team is very accessible and open to ideas that will help the company grow and scale. The culture is great and very collaborative. Work hours are flexible and with so many companies forcing a RTO plan onto employees Feedzai is doing the opposite and allowing people to have remote work and work-life balance. Benefits are also top notch!

Cons

None to add at this point!

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people, good benefits, and very flexible with personal time.

Cons

Less need for custom delivery so more and more is being moved outside of US.

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