Feedzai Reviews

Cons

I do believe we're on the right track with respect to every angle in this business (both internally and externally), so my suggestion would be to do exactly what we have been and nothing less.

Cons

1. Leadership is untrustworthy, unethical, fueled with rampant sexism, racism, and consistent inconsistency in direction.

2. Poor management, as pointed out in so many other reviews. The title of Sr. Leadership should be reserved for those that lead by example and display honesty and integrity, inspire others, great decision-making capabilities, delegation, and empowerment, etc. That definition does not represent the Sr. Leadership team at Feedzai. The Sr. Leadership team is comprised of a bunch of people that lack the real possession of what it means to be a leader. Resulting in the misappropriation of information to cover up the unethical business practices to mislead the board, the investors, and the employees. The high turnover rate is just one of the leading indicators of this, and it is growing year over year, and although they try to cover it up, as a data science company employed by hundreds of smart people, we did the math, and the numbers don’t lie.

3. No real long-term goals instead it just a list of the continual change of direction and targets. Important project decisions are made based on the leadership team’s daily mood. A project that is the company’s number one goal becomes obsolete the next week. New projects are started without due diligence and canceled within a few months dimensioning all the effort that was spent on them spaning in every department if the company.

4. Unprofessional behavior, jobs are threatening quarterly if the teams don't hit their unrealistic goals (not just the sales goals). I also have observed many instances of people yelling at employees in meetings and using profanity. Anyone of these behaviors would have resulted in severe consequences at an ethical company, but since the Sr. Leadership team are the ones responsible for these heinous acts, they never get reprimanded (it's the Feedzai way).

5. Lack of career development. Promotion decisions are based on favoritism, or as an incentive when they know someone is planning on leaving the company.

6. Every department is overwhelmed with the high amount of workload, mostly attributed to poor management, lack of strategy, moving targets and high turnover.

7. Company’s response to these criticisms so far have been: (1) ignore them (2) its growing pains (3) not everyone can handle the pressure that comes with a company in "hyper-growth" (4) plant fake reviews * watch and see a good review will be posted right after this one to offset the companies bad ratings.

Cons

Wow where do I start? I see why most employees turnover around the one year mark. Most reviews here are true about Sr Management, the HR/Ops/Recruiting team all left within 2018 and starting to see the same trends due to the poor leadership of from all the way from the top of ops. Ops and HR really isn’t trying to make this place more culture friendly and the wine downs are a joke. The HR seens unfriendly and seems clueless when asked hard questions about processes. Morale is at an all time low and no one seems to care. The company surveys have no value because even though marks are low, culture remains the same year after year. Promotions aren’t really done based on your managers discretion, but who sucks up to Sr management the hardest. Office is a bit dead, except for some chatter bugs who seem to distract the entire office, so please be advised to bring noise cancelling headphones if you want to get work done.

Cons

I wrote a negative review, and not surprisingly, a bunch of positive reviews came after. Not fishy, not fishy at all...

Cons

But we all know she ruined it, with her devious ways.

Cons

- Poor Project Management
- Not so good communication flow across the organization

Cons

Revamp of HR and performance reviews left many without increases for over a year. Decent benefits but there is only one choice for medical and it doesn't pay much coverage. No stock options for the average employee.

Cons

Smoke and mirrors. Check out LinkedIn. Why have so many former Feedzai associates cycled through here after they realize it's all bs?

HR here is truly poisonous and responsible for the 'culture' at Feedzai. Note that most HR staff are there less than a year. Only one HR person is there longer. Wonder why?

Unlimited PTO. This sounds great and very start - uppy but it's not something anyone can ever really take unless you're Portuguese. Engineers, pro services, sales and marketing don't ever take PTO. And when they inevitably leave Feedzai, they aren't owed any back pay. Pretty ingenious?

The founders are very smart guys, but they're in over their heads here. They're great technologists but don't have the background or skill set to make this thing work. Entire senior management team needs to be replaced with industry experts. Product management here is super immature and not getting better. CEO has alienated key customers and prospects and doesn't listen.

While there's talk of them going public, it's just that - talk. There's not financial discipline or processes in place for this to go public. Best hope is for a competitor or customer to take this over.

Cons

Feedzai is unethical, makes false claims, doesn't pay what they claim, has poor management with no prior experience, is unorganized, CEO yells at employees on a regular basis, micro manages, doesn't listen to prospects/customers/employees to try to force them to do things, doesn't trust employees and undermines them, has a toxic environment, extremely high turnover in employees, makes claims they can't keep, sells vaporware without telling customers it doesn't exist and they have to write the software, burns hours to train the ever evolving rotation of new employees, and etc... Do not work for the COO, since she has the highest turnover of reports in the company.

 Don't work here. You will regret it. Talk to former employees to hear the full story.

Cons

With ownership comes accountability. With high growth comes some intense days. For the right person this is energizing. For the wrong person, this is draining . Also, the distributed nature of the company creates communication challenges and a lot of travel.