This company needs an all around makeover. - Loan Specialist First Cash Employee Review

2.0
Dec 28, 2014
Recommend
CEO approval
Business Outlook

Pros

I gained a lot of experience doing a variety of things. Loans, check cashing,doing pawns, customer service. Also possibility for commission & I loved my customers I met some of the nicest people working there.

Cons

No breaks, can't leave the store, the pay isn't good compared to other companies. Sometimes they will raise the budgets high just so they won't pay you commission. The benefits suck. They don't have any employee appreciation anything...My Supervisor was UNBEARABLE! The raise that I got my second year was laughable considering all of the traveling, training other employees that I've done for the company. They don't have clear cut procedures so all Supervisors contradict themselves. The turnover rate is RIDICULOUS!

Explore other reviews about First Cash

5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

4.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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