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First Cash Reviews

Updated Jul 21, 2021

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Found 642 of over 687 reviews

3.2
57%
Recommend to a Friend
61%
Approve of CEO
First Cash Vice Chairman and CEO  Rick Wessel   (no image)
Rick Wessel
67 Ratings
Pros
  • "Good Pay, Good People, New challenges daily(in 6 reviews)

  • "easy laid back job great micro managing(in 5 reviews)

  • Cons
  • "Long hours , pays not that great, customer can be a bit much at time,(in 7 reviews)

  • "I didn't feel upper management was trustworthy(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 5 years

      Yes

      Jun 29, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good time there lots of fun

      Cons

      He ducks and the benifits

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    2. 3.0
      Current Employee, more than 5 years

      Ok job

      Jul 21, 2021 - Manager in Columbia, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There is a lot of opportunity to earn commission and monthly bonuses

      Cons

      The hours are long and as management you're expected to drop everything and cover the store if anything happens. No work life balance

      Continue reading
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    3. 4.0
      Former Employee

      Good Job

      Jul 7, 2021 - Pawnbroker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Gains experience in Commissions sales Competitive teamwork

      Cons

      Customer service - dealing with all kinds of negative people pawning their stuff

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    4. 5.0
      Current Employee, more than 10 years

      Great Place to Work w/ Advancement Opportunities

      Jun 4, 2021 - Anonymous Employee in Fort Worth, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company has a huge 'promote from within culture', so advancement opportunities are available! The work culture is great; you can tell employees care about one another and do what they can to help.

      Cons

      Not many. Work hours can be longer than anticipated because of so many things going on. Communication struggles happen occasionally.

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    5. 3.0
      Former Employee

      Great working environment

      Jun 12, 2021 - Cashier 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Customers are great, staff is united and really fun and fast pace to work.

      Cons

      Constant call outs, working long days and large gaps between days off. Low pay.

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    6. 3.0
      Current Employee

      Great

      Jun 16, 2021 - Travel Inventory Associate in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Freedom, travel, meet people, great boss

      Cons

      could damage car to much mileage

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    7. 4.0
      Current Employee

      Commission and Hourly pay

      Apr 17, 2021 - Assistant Manager in Fort Worth, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sale and Commission driven Monthly commission Discounted merchandise

      Cons

      Sales and Commission base of inventory

      Continue reading
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    8. 3.0
      Former Employee, more than 3 years

      Fun for a bit

      May 5, 2021 - Pawnbroker in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      New things everyday, learn about a lot of different things

      Cons

      The company constantly tries to find the best way to screw you and it's customers over.

      Continue reading
      1 person found this review helpful
    9. 3.0
      Current Employee, more than 3 years

      Ups And Downs

      May 18, 2021 - Shop Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pawn shop business isn't hard, and we get discounts if we want items in the store.

      Cons

      Long hours, long commute (over an hour one way for me), unrealistic budget goals

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    10. 4.0
      Current Employee

      Good

      Apr 16, 2021 - Pawnbroker in Euless, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good hours and good relationships

      Cons

      Horrible management at corporate level

      1 person found this review helpful
    Viewing 1 - 10 of 642 Reviews

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