First Cash Reviews

Updated Jun 16, 2021

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Found 639 of over 683 reviews

3.1
53%
Recommend to a Friend
55%
Approve of CEO
First Cash Vice Chairman and CEO  Rick Wessel   (no image)
Rick Wessel
66 Ratings
Pros
  • "Good Pay, Good People, New challenges daily(in 6 reviews)

  • "easy laid back job great micro managing(in 5 reviews)

  • Cons
  • "Long hours , pays not that great, customer can be a bit much at time,(in 7 reviews)

  • "I didn't feel upper management was trustworthy(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Lots of room for growth

      Mar 11, 2021 - Store Manager in Fern Park, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Allowed many job advancements within company

      Cons

      Sometimes learning the process allowed can be challenging

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    2. 5.0
      Current Employee, more than 10 years

      Great Place to Work w/ Advancement Opportunities

      Jun 4, 2021 - Anonymous Employee in Fort Worth, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company has a huge 'promote from within culture', so advancement opportunities are available! The work culture is great; you can tell employees care about one another and do what they can to help.

      Cons

      Not many. Work hours can be longer than anticipated because of so many things going on. Communication struggles happen occasionally.

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    3. 3.0
      Current Employee

      Great

      Jun 16, 2021 - Travel Inventory Associate in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Freedom, travel, meet people, great boss

      Cons

      could damage car to much mileage

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    4. 3.0
      Former Employee

      Great working environment

      Jun 12, 2021 - Cashier 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Customers are great, staff is united and really fun and fast pace to work.

      Cons

      Constant call outs, working long days and large gaps between days off. Low pay.

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    5. 3.0
      Current Employee, more than 3 years

      Ups And Downs

      May 18, 2021 - Shop Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pawn shop business isn't hard, and we get discounts if we want items in the store.

      Cons

      Long hours, long commute (over an hour one way for me), unrealistic budget goals

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    6. 3.0
      Former Employee, more than 3 years

      Fun for a bit

      May 5, 2021 - Pawnbroker in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      New things everyday, learn about a lot of different things

      Cons

      The company constantly tries to find the best way to screw you and it's customers over.

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      1 person found this review helpful
    7. 4.0
      Current Employee

      Commission and Hourly pay

      Apr 17, 2021 - Assistant Manager in Fort Worth, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sale and Commission driven Monthly commission Discounted merchandise

      Cons

      Sales and Commission base of inventory

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    8. 2.0
      Current Employee, more than 10 years

      It’s a ok place

      May 13, 2021 - Store Manager in Covington, LA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Closed on Sunday and you get sales commission

      Cons

      Store manager are made to work more than 48 hours a week and hourly workers work less

      Continue reading
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    9. 3.0
      Former Employee, more than 1 year

      Good company to work for.

      May 19, 2021 - Sales Associate in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great hours and good interaction between employees

      Cons

      Nasty customers and dirty merchandise they bring in.

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    10. 4.0
      Current Employee

      Good

      Apr 16, 2021 - Pawnbroker in Euless, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good hours and good relationships

      Cons

      Horrible management at corporate level

      1 person found this review helpful
    Viewing 1 - 10 of 639 Reviews

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