Management - Anonymous employee First Cash Employee Review

2.0
Nov 21, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to learn about everything and their values in a resale environment including the worth of jewelry and how to spot fakes

Cons

It really USED to be a fun job/career. However, recent changes in the company have made it a miserable place to work. With the focus being emphasized on external customers, the internal customers are being dumped on and demoralized. The bonus structure for management has been chipped away to literally the barest amount possible while trying to disguise it as something new and exciting with boundless rewards. Please. In the end, there are better places to work now that care about their employees. Good luck with keeping your stock holders happy Cash America because THEY are the ones you care about

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5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

4.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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