Disappointing - Anonymous employee Firstrust Bank Employee Review

1.0
Sep 8, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health incentives and paid holidays.

Cons

Where do I begin? Deceptive hiring practices, terrible management who have no time for their staff, impossible to get things accomplished, overworked & understaffed departments, zero training, miserable and condescending back office employees, PTO is stingy, health benefits are expensive (which don’t begin until after 90 days of employment so get ready to pay for COBRA), company places too much emphasis on where people obtained their degree rather than their value and experience.

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5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Kind, good hours, helpful

Cons

A con that I had was some of the locations were not in great areas.

1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

While working at Firstrust Bank, the two most positive aspects of my experience were the professional relationships I built outside the organization and the opportunity to partner with the Philadelphia Eagles.

Cons

• Fast-paced and frequently disorganized work environment that often-created unnecessary stress • Limited management support and a workplace culture that at times felt intimidating and discouraging to employees • Resistance to process improvements and continued reliance on outdated systems, equipment, and technology • Advancement opportunities appeared inconsistent and were not always perceived as being based solely on performance, experience, or customer service skills • Ongoing workplace tension and interpersonal conflicts within certain departments • Compensation and benefits did not feel commensurate with the workload, responsibilities, or long hours expected

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