This place is horrible dont be fooled!! - Anonymous employee Foley Employee Review

1.0
Apr 8, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ping pong table, good cafe, 50 cent cans of soda vending machine, nice coworkers i guess

Cons

Don't work here. I'll say it again. Don't work here. They will lure you in with smiles and make u think you will make so much money here. They withheld so much information before I got the job. You're going to have to call over 100 people everyday AND talk on the phone for a cumulative 3 hours per day. So if you call 100 people and 70 of them dont pick up the phone and the other 30 people hang up on you, its going to be near impossible to talk for 3 hours during the day. You just end up leaving an hour worth of voice-mails. You might sell something here and there but its not enough to meet their quota. They will give this mediocre training for the first week and throw you on the phones the next week and start expecting you to start making quota as if you been selling the stuff for years. If you don't make quota you're supervisor gets more and more upset and then you feel guilty when you go to work. You will feel guilty if you leave your desk for a couple of minutes. Honestly there are some services that are not even required by the trucking businesses. I called people and they been driving their trucks for 10-20 years without needing the services, so why would they all of a sudden need them? Do not waste time working here. On top of all that, you have to process people's credit cards over the phone to get the money from the customer!!! How sketchy is that?? Who in their right mind would give their credit card over the phone to a stranger? If they told me that in the interview, I would of never took the job. Its hard enough to sell but then you got to get through the barrier of convincing people to give you their debit card over the phone and read the card number and everything.They are desperate to get people to work there. Dont do it. Its such a scam and waste of time for you. You're better off working ANYWHERE ELSE!!

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Foley Response
11y
Thank you very much for your review, we regularly read GlassDoor reviews as a means to make improvements to our employee experience. We pride ourselves on our training and onboarding process. Currently, around 80% of our ‘Rookies’ sales team move on to the next level (‘the Majors’ — in case you couldn’t tell, we like sports). The vast majority of our salespeople do not struggle to meet call quotas (3 hours out of 8 on the phone, 100 dials), as we provide 100% of sales leads. Employees receive breaks as well as a 45-minute lunch. In addition, we have regular events to help build teams and create a relaxed, comfortable environment. This includes monthly lunches for employees that make quotas and goals, employee happy hours, sales and operations competitions and more. Our supervisory staff provides one-on-one training for individuals who are struggling to meet quota. In this case, various guidance strategies were offered but declined by the individual. While we offer a number of training avenues for sales reps that need them, we do require individual reps to participate in their own development. As a provider of services to meet government regulatory requirements, we are periodically assessed by the Federal government and have always received high praise from auditors for our quality services and professional staff. Additionally, we are contracted to several state and municipal governments and have always demonstrated our professionalism and high ethical standards. Our services vary from those meeting specific requirements of the Department of Transportation and those designed to help trucking businesses manage day-to-day operations. We do require payment for these services, as would be the case in any telesales job. We wish you the best of luck finding a position that is right for you.

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5.0
Jun 10, 2026
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Pros

Genuinely welcoming culture from day one - people across all departments are friendly, approachable, and supportive. Strong sense of collaboration company-wide, not just within individual teams. Leadership is transparent and keeps everyone aligned with a clear vision. Company is growing aggressively, which creates real opportunities to take on more responsibility and advance. Ideas are heard at all levels, there's no "just execute tickets" mentality. Energetic, motivated colleagues who take pride in their work.

Cons

The pace of growth means there is always more to do, but that's a good problem to have. A high-growth environment means things evolve quickly, which keeps every day interesting. Ambitious goals push you to continuously learn and improve.

2.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My immediate team was kind, thoughtful, smart, and supportive.

Cons

Foley is a legacy services company that attempted to transition to a SaaS product, and then to an AI product. Unfortunately, the right leadership was not in place, change management best practices were nowhere to be found, and “AI first” turned into “AI is more trusted than employees.” Over the span of one year, senior employees had their well-documented concerns ignored, and Foley began to lose momentum. Rather than checking in with experts on the product, CS, marketing, or sales team, they simply added more executive leadership and created a culture of fear. While that was happening, the software engineering stalled, pricing changes caused customer confusion, the website domain lost all authority, sales missed every target, and budgets were slashed. Attempts to open a secondary office failed, and more than 25 people have been laid off (while others quit without backfill). Executives claim that this is a “restructuring” but Foley is not a safe place to work. Everyone is working only for themselves, afraid of losing their job in a difficult market. The corporate value of “teammateship” is now a joke for anyone who has worked there longer than a month. When you leave a company it is a bad sign if everyone you talk to says “take me with you.” TLDR: Don’t work for Foley. (I wrote this without the use of any generative AI.)

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