Former Store Manager II & III - Store Manager Follett Employee Review

2.0
Mar 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, some great faculty to work with.

Cons

After being gone for a year, I can't even imagine why I stayed. What an AWFUL place to work. You're treated like garbage, you're rarely given the tools you need to succeed, and there is ZERO direction from Regional Managers.

Explore other reviews about Follett

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the fast pace of working a large university's graduation. The people were nice and helpful when I had a question.

Cons

There are not any cons.

1.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Getting to build professional connections with a lot of usually pretty cool people that work for the schools. Medical, Dental, and Vision insurance

Cons

Absolutely no work life balance (this job is now your 24/hour responsibility) because they severely understaff every single position and provide bottom of the barrel hours for what little staff you do have. Full-Time is considered 30 hours - if you have 3 full time staff members you'll only get 90 hours. Never plan on getting more than that unless you go way over on labor. Don't bother if you have a part time position - you will go months at a time without being scheduled at all. Senior management spends more time policing what their staff is saying about them then actually doing anything to address the complaints causing staff to talk poorly about them to begin with. Compensation is laughable, benefits are expensive and you won't be able to afford to use them anyway with how little you're paid and the scant number of hours you'll be getting.

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