Follett Reviews | Glassdoor

Follett Reviews

Updated November 17, 2017
982 reviews

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3.1
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Approve of CEO
Follett President/CEO Ray A. Griffith
Ray A. Griffith
135 Ratings

982 Employee Reviews

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Pros
Cons
  • Upper management can be really political (in 56 reviews)

  • low pay, company going through management changes no merit increases over the last 3 years (in 49 reviews)

More Pros and Cons

  1. "Good Temporary Job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Follett part-time

    Pros

    Everyone was accommodating to facilitate part-time temporary employment at the Bookstore

    Cons

    The job can be repetitive

    Advice to Management

    Keep up the good work


  2. "Shipping Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Added Responsibility, promoted from within

    Cons

    vague job duties, included having to do task outside of description

  3. "Great Job For Students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Glendale, AZ
    Current Employee - Sales Associate/Cashier in Glendale, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Follett part-time (More than a year)

    Pros

    Easy Job
    Great Management
    Fun Atmosphere
    Discount on Textbooks

    Cons

    No discount on food for employees


  4. "Part of a family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook

    I have been working at Follett part-time

    Pros

    It's great for your first job or a side job. It feels like i'm part of a family where i work i love it. i have learn so much about retail and they are so positive about helping me find a full time job some where else.

    Cons

    It's hard to get a full time job with them and you don't get benefits unless you are full time.

    Advice to Management

    Let people at your own stores that show promise in the work place move up to management jobs rather than hiring an outsider from another store.


  5. "Follett is cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Sales Floor Team Member in Savannah, GA
    Current Employee - Cashier/Sales Floor Team Member in Savannah, GA

    I have been working at Follett part-time (More than 3 years)

    Pros

    Vast locations, opportunities to transfer locations is easy, and most processes are pretty streamlined.

    Cons

    Opportunities to move up in the retail side of the company depend on the location. Moving up from temporary to part-time is common, but making more money and becoming a manager depends on the store's needs so the room to grow can be limited. Interactions between home office and retail stores could be more streamlined.

    Advice to Management

    Be more open to the changes of the times, and the needs of customers and how to really enforce the hassle-free shopping policy successfully.


  6. "Team Member II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Follett part-time

    Pros

    They offer a flexible schedule and lots of transfer options.

    Cons

    They pay isn't great and often you feel like you're doing work that is way above your pay grade and experience level.


  7. "Expect to train yourself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Follett full-time

    Pros

    Flexible work hours when not in peak times

    Cons

    No real Benefits, other than standard time off

    Advice to Management

    Implement a training program that encompasses all jobs and titles. Value your employee contributions. Update your benefits. TALK to the field - there is no way to voice concerns.

  8. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Indianapolis, IN
    Current Employee - Operations Manager in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Follett full-time (More than 5 years)

    Pros

    Flexible Work Schedule is nice

    Cons

    Hostile Work Environment makes it hard to go to work.

    Advice to Management

    Police your Store Managers


  9. "I loved working for Follett so much, I'm trying again! :)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier
    Former Employee - Cashier
    Approves of CEO

    I worked at Follett full-time (More than 5 years)

    Pros

    The company is very family oriented and I really miss working for them. They were my first real job and nothing has compared since.

    Cons

    I can't really think of any cons. I enjoyed my job, the people I worked with, and the people I came across.


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Follett part-time

    Pros

    everyone is friendly which makes working easier.

    Cons

    shifts weren't as frequent as I would have liked


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