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Follett

Engaged Employer

Follett

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Follett Reviews

Updated Jun 26, 2022

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Found 2,057 of over 2,146 reviews

3.5
58%
Recommend to a Friend
44%
Approve of CEO
Follett President and CEO Patrick Connolly
Patrick Connolly
239 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Follett and is not affected by filters.

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  1. 5.0
    Current Employee

    Great

    Feb 2, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for

    Cons

    None that I can think of

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  2. 4.0
    Current Employee, less than 1 year

    Okay

    Jun 20, 2022 - Associate in Chico, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Learning how to communicate effectively with customers

    Cons

    Standing for hours a day

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  3. 4.0
    Former Employee, more than 3 years

    Good company with good people. Pay is lower than average

    Jun 20, 2022 - Apple Certified Mac Technician in Tempe, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Had a great experience with some great managers and the work environment was positive and friendly. Tried to go back to work there as a full time employee unfortunately it didn't work out with their pay being lower than others.

    Cons

    Pay is lower than average

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  4. 4.0
    Former Employee, more than 3 years

    Good

    Jun 15, 2022 - Sales Associate in Fairfield, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good boss, worked while I went to school

    Cons

    Low pay, nothing else I can think of

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  5. 4.0
    Former Employee

    Team Member Review

    Jun 14, 2022 - Team Member 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible scheduling, awesome managers, positive environment

    Cons

    Disorganized during construction, only being trained in one area of the store

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  6. 4.0
    Former Employee, less than 1 year

    Great People, not much room for growth

    Jun 13, 2022 - Customer Service Associate in Savannah, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Co-Workers Training is given Customers are understanding and so is management

    Cons

    POS system crashes or doesn't open some mornings People will run into a problem and leave a note for you to fix later Backrooms and employee areas are limited and not clean

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  7. 5.0
    Former Employee

    Good place to work

    Jun 11, 2022 - Warehouse Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good co workers Good management Easy job

    Cons

    Always on your feet Short brakes

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  8. 3.0
    Former Employee

    Okay for college

    Jun 26, 2022 - Retail Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good for a college student

    Cons

    Low pay Not flexible schedule

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  9. 4.0
    Former Employee, less than 1 year

    easy part-time job, not a long-term career

    Jun 10, 2022 - Warehouse Worker in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - can work by yourself at your own pace unbothered - listen to music - decent pay?

    Cons

    - no career advancements - repetitive tasks and have to stand the whole time

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  10. 3.0
    Former Employee, more than 8 years

    Many pin points

    Jun 21, 2022 - Store Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great opportunities if you are willing to relocate

    Cons

    heavy laden with compliance and tasks

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Viewing 1 - 10 of 2,057 Reviews

Follett Reviews FAQs

Follett has an overall rating of 3.5 out of 5, based on over 2,146 reviews left anonymously by employees. 58% of employees would recommend working at Follett to a friend and 33% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Follett employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Follett. This rating has been stable over the past 12 months.

58% of Follett employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Follett 3.7 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Follett to be benefits, work life balance, coworkers and the cons to be senior leadership, career development, management.

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