Follett Reviews | Glassdoor

Follett Reviews

Updated March 22, 2019
1,199 reviews

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3.2
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Follett President and CEO Patrick Connolly
Patrick Connolly
38 Ratings

Employee Reviews

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Pros
Cons
  • "Pay is not the best for part-time (not sure about upper management)" (in 64 reviews)

  • "Low pay and hard to get full time work" (in 62 reviews)

More Pros and Cons

  1. Featured Review

    "Great College Student Job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Team Member in Cypress, TX
    Former Employee - Retail Team Member in Cypress, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Follett part-time (Less than a year)

    Pros

    Flexible scheduled
    Good pay
    Keeps you on your feet
    Learn a variety of retail skills

    Cons

    Some of the work is physically difficult, but they hire enough staff that you won't have to do it alone!


  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Follett part-time

    Pros

    Works around schedule great for stidents

    Cons

    Not enough hours . Poor communication with Associates

  3. "Solid Job for High School/College Students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate
    Former Employee - Warehouse Associate

    I worked at Follett part-time (More than 3 years)

    Pros

    Managers were nice and understanding
    Solid pay
    Good hours

    Cons

    Job can be pretty boring


  4. "Good People"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Follett part-time

    Pros

    this is a job on campus and the managers respect the fact that we are students with midterms, finals, etc.

    Cons

    not much room for advancement

    Advice to Management

    have staff get togethers once in a while so we can all get acquainted.


  5. "FHEG"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Reno, NV
    Former Employee - Store Manager in Reno, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Follett full-time (More than 10 years)

    Pros

    Women treated equal to men. Opportunity to advance.

    Cons

    Changing and industry is in flux due to technology.

    Advice to Management

    Stop trying to cut payroll so low you can’t run each store.


  6. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Text Manager
    Former Employee - Text Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Follett full-time

    Pros

    I no longer work there

    Cons

    Constantly down sizing and expecting employees to do more with less. Unless you are a head store manager do not expect any kind of respect from bloated upper mgmt or corporate.

    Advice to Management

    Stop rolling out new initiatives you know you will abandon 6 months down the road because you never follow through on proper training or implementation.


  7. "Okay at time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tempe, AZ
    Current Employee - Customer Service Representative in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook

    I have been working at Follett part-time (More than a year)

    Pros

    Very flexible
    easy work environment
    good for anyone looking for part-time job for some extra cash

    Cons

    management is okay at best
    alot of drama

  8. "Alot going on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Westchester, IL
    Former Employee - IT Manager in Westchester, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Follett full-time (More than a year)

    Pros

    A lot going on. Chance to expand skill set.

    Cons

    Most likely under market compensation


  9. "Not a bad temporary job"

    StarStarStarStarStar
    Former Employee - Temporary Employee in Durango, CO
    Former Employee - Temporary Employee in Durango, CO

    I worked at Follett part-time (Less than a year)

    Pros

    Good onboarding process. Work was pretty good, options for lots of hours during the fall and spring semester rush.

    Cons

    Onboarding system didn't seem to remember temporary employees season to season


  10. "Too many extended family members, way too much internal politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in McHenry, IL
    Former Employee - Sales in McHenry, IL
    Doesn't Recommend

    I worked at Follett full-time (More than 10 years)

    Pros

    You have a lot of independence

    Cons

    Too much time absorbed tip toeing around anointed extended family members involved in various aspects of the business

    Advice to Management

    Hire outside the family!