Follett Reviews | Glassdoor

Follett Reviews

Updated February 27, 2017
826 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
Follett President/CEO Ray A. Griffith
Ray A. Griffith
85 Ratings

826 Employee Reviews

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Pros
  • good work/life balance for a non-traditional retailer (in 33 reviews)

  • Flexible schedule - great people to work with (in 35 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Trade book Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tradebook Manager in Washington, DC
    Former Employee - Tradebook Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team-oriented environment, beautiful campus store, opportunity to work with authors, publishers, and faculty and students.

    Cons

    There are no disadvantages for this company.

    Advice to Management

    None-it's a great company


  2. "Not great but not bad either"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead
    Current Employee - Team Lead
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Follett part-time (More than a year)

    Pros

    - Its pretty easy to get hired. Just be honest and straightforward
    - depending on location the work environment may be quite relaxed. I work at a small so the workload is simple enough to do

    Cons

    - not that many chances for a pay raise, unless you want o move up in the company.
    - although work is simple and straight forward, it can become dull and repetitive at times (especially after the beginning and end of the school terms)


  3. "Team Lead Floor Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead Floor Operations in Tallahassee, FL
    Current Employee - Team Lead Floor Operations in Tallahassee, FL
    Recommends
    Approves of CEO

    I have been working at Follett part-time (More than 3 years)

    Pros

    I love working at Follet because I get to expand my customer service knowledge along with the everyday skills it takes to work at a business. I'm dedicated to the work that I do and Follet allows me to excel during scheduled hours and away from work as well.

    Cons

    I would say the only con would be the lack of communication between different departments. There is some confusion when it comes to certain work apps and certified sites on the computer.

    Advice to Management

    Talk more with employees, not just the managers.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Part-time job"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Follett part-time

    Pros

    Lot of down hours at the job perfect for a student.

    Cons

    Employees are not paid enough horrible pay.


  6. "EFollett Vendor"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Follett full-time

    Pros

    Very good campus culture and enjoyable workplace

    Cons

    Leadership was only modesty effective


  7. "sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Follett part-time

    Pros

    hours near campus are coinvenient

    Cons

    you will most likwely be hired as a temp


  8. Helpful (2)

    "E-Commerce"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westchester, IL
    Former Employee - Anonymous Employee in Westchester, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Follett full-time (More than a year)

    Pros

    Lots of down time- perfect for a student to get school work done, benefits that include tuition reimbursement, enjoyable staff & co-workers

    Cons

    HORRIBLE PAY, little room or opportunity to advance, lack of recognition

    Advice to Management

    Recognize those that ARE TRULY the backbone of your company. AKA Your e-commerce department! While I loved the work I had been doing for the company I could no longer stand for the lack of recognition and in turn the poor pay I was receiving. Treat your employees right, and you'll maintain the RIGHT employees.


  9. "Wasn't bad at all"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Follett part-time

    Pros

    It was extremely easy work. I would do it again.

    Cons

    Rude students. Some associates just stood around and talked.


  10. "Temporary Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Temporary Sales Associate in Glenville, WV
    Former Employee - Temporary Sales Associate in Glenville, WV
    Recommends

    I worked at Follett part-time (More than a year)

    Pros

    Easy work, nice atmosphere, interacting with students

    Cons

    No Cons. Great management


  11. "Working At Follett"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Follett part-time

    Pros

    20 percent off, convenient for students (on-campus/flexible scheduling)

    Cons

    no job security, when business slows down



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