Follett Reviews | Glassdoor

Follett Reviews

Updated October 19, 2017
970 reviews

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3.0
StarStarStarStarStar
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Approve of CEO
Follett President/CEO Ray A. Griffith
Ray A. Griffith
132 Ratings

970 Employee Reviews

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Pros
Cons
  • Upper management can be really political (in 55 reviews)

  • low pay, company going through management changes no merit increases over the last 3 years (in 48 reviews)

More Pros and Cons

  1. "I loved working for Follett so much, I'm trying again! :)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier
    Former Employee - Cashier
    Approves of CEO

    I worked at Follett full-time (More than 5 years)

    Pros

    The company is very family oriented and I really miss working for them. They were my first real job and nothing has compared since.

    Cons

    I can't really think of any cons. I enjoyed my job, the people I worked with, and the people I came across.


  2. "Great retail experience along with amazing people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Temp in Northridge, CA
    Former Employee - Seasonal Temp in Northridge, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Follett part-time (Less than a year)

    Pros

    They are very flexible with scheduling. Managers and supervisors are very helpful and they are always there to help you be better in what you are doing.

    Cons

    Starting pay is “minimum wage” for the company which isn’t too bad as long as you don’t mind. Wish they would keep more temporary workers.

    Advice to Management

    None

  3. "Good for a first job, not worth it for the long run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead Course Materials in Miami, FL
    Former Employee - Team Lead Course Materials in Miami, FL
    Doesn't Recommend

    I worked at Follett part-time (More than a year)

    Pros

    You can grow fast within the company

    Cons

    The pay is relatively low for the work load

    Advice to Management

    don't micromanage as much


  4. "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Catalog Specialist in Westchester, IL
    Former Employee - Catalog Specialist in Westchester, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, staff training promote from within

    Cons

    Very corporate lots of rules


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Follett part-time (More than a year)

    Pros

    It was a fun job!

    Cons

    None to be honest. Just takes time to learn the different processes.


  6. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EIT in Chicago, IL
    Current Employee - EIT in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Follett full-time (More than 3 years)

    Pros

    Great Manager that has my back, Great people to work with as far as team goes. Many of the check collectors have been let go and they are in a rebuild phase.

    Cons

    Lack of continued Training in my division

    Advice to Management

    Put smart people around you and you will be the hero!


  7. "Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Follett full-time

    Pros

    Some of the people truly care

    Cons

    Management doesn't take the time to understand the business

  8. "Warehouse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Follett full-time

    Pros

    Decent starting wage for a warehouse. Opportunity to make extra $ with faster speed ( your rate per hr.)

    Cons

    Sent to other departments frequently. No raises ( at least right now..it's frozen). Mandatory Saturday OTHER during busy season ( I'd rather work 10 hrs days during the week)


  9. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Atlanta, GA
    Former Employee - Account Executive in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Follett (More than a year)

    Pros

    Great leadership and ability to grow

    Cons

    Benefits are not the best--could be better.


  10. Helpful (5)

    "Used To Be Much Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in McHenry, IL
    Current Employee - Anonymous Employee in McHenry, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Follett (More than 10 years)

    Pros

    Co-workers and direct management are pretty great.

    Cons

    Company has become greedy over the last 4 or 5 years. Deciding not to pay their employees merit increases anymore

    Advice to Management

    If you don't care about your employees anymore than you are not going to get the same performance and people won't stay. You should have stayed with what made Follett successful in the first place.


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