- I met great people that I love to this day.
- Variety of channels used to respond to customers (Phone, E-mail, Chat).
- Free GameFly account.
- Small customer service team. It provided a sense of camaraderie.
Cons
- Working on weekends and overtime around holidays.
- Pay was mediocre for the industry, but the amount of my raise after a year felt insulting.
- Some reps valued speed more than quality and the metrics only reinforced this attitude.
- A lot of reliance on your specific Lead's philosophy of how to handle certain issues.
- It seems as if the upper management was more worried about advertising than investing in the company's infrastructure.
- No room to move up without someone leaving the company.
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GameFly reviews FAQs
According to anonymously submitted Glassdoor reviews, GameFly employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at GameFly. This rating has been stable over the past 12 months.
42% of GameFly employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated GameFly 3.8 out of 5 for work life balance, 3.3 for culture and values and 2.6 for career opportunities.