7y
I couldn’t agree more about not needing rumours or gossip. As an established company, there’ll always be people who have an opinion on what we are doing. So I personally would welcome less gossiping……including those suggesting as you do in your article about commission structures “apparently” changing again soon.
As someone who’s progressed from trainee consultant to the management board, I fully support the promotion of within and making sure the ideas of everyone are heard. I have meetings with new starters 6-12 month in and I am getting involved with the Team Leader and Management development….plus I genuinely and generally want to hear from as many people as possible……even those that have left us. I don’t think we could hear too much feedback and the weekly staff survey emails we’ve put in place are helping to make sure we capture this as frequently as possible. Saying all that, feedback can sometimes be a little painful, but it’s only painful because we care…..and we want and need that feedback to keep improving. Our intent is to grow a really amazing business and for that we need to know what we are doing well…..and what we are not doing well, so thank you for your comments.
I am not sure I’d fully agree with your comments about not caring, yes for sure we have a responsibility to make sure the finances are balanced well, that’s part of our role, but so is making sure we have great opportunities for people to develop great careers. Having launched a new incentive scheme for people in Group Support which saw new and long established staff members having fully expensed weekends away and having just seen the return of c.50 people from weekends in; Marbella, Madrid and Los Angeles, I’d say we’re doing a fair amount to say thank you to those doing a great job…..of course there is always more we can do and the little touches count just as much, if not more than the big gesture. So we’re trying to make sure everyone who is doing their best is recognised.
Finally it’s great to hear that your direct line manager was really interested in your development…..I hope they capitalise on the investment we are putting in to our management team this year. I hope this results in plenty of promotions from within, over the coming months and years in line with the growth of the Group.
