Good starting point but high turnover rate for a reason - Biotechnologist GenScript Employee Review

2.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good exposure to a range of lab techniques. The compensation is competitive for fresh graduates. Decent starting point for fresh grads. This experience helped to gave a newer appreciation on the value of an English-speaking work environment and standard working hours, with weekends and public holidays off.

Cons

For non-Mandarin speakers, career progression here can feel like hitting a wall. Leadership is predominantly from mainland China, and as a result, most internal communication defaults to Mandarin, which is unexpected for a Singapore-based company. Non-Mandarin speaking employees often have to rely on mandarin speaking colleagues or in-app translation to stay informed, creating an uneven information flow. Responsibilities also appear to be distributed in ways that favor those who speak the language as they are able to communicate with the higher-ups. The higher-ups like to bring the work culture practices that are more common in China, which can translate to poor work-life balance and periods of overwhelming workload. This seems to contribute to a high turnover rate. Many employees, especially fresh graduates, leave within one to two years. Rather than addressing the root causes, the company appears to rely heavily on interns as a revolving-door stopgap. New hires are expected to be fully independent within a month of joining, which is an unrealistic standard. This expectation extends to interns as well, which can affect their grades.

Explore other reviews about GenScript

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good diversity, ability to move up, jam-packed training/on-boarding process, happy and helpful coworkers.

Cons

Sometimes they can be slightly unorganized, but it’s minimally impactful to me.

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I feel very fortunate to have joined GenScript. Over the past 20 years, I have not worked at many companies—this is only my eighth—but it is truly the best position I have had in my career so far. The working environment is relaxed and supportive, my colleagues are friendly and collaborative, and my manager is genuinely caring and attentive to the team. What makes GenScript especially outstanding is its strong culture of innovation, integrity, and commitment to excellence. The company not only delivers high-quality products and services, but also invests in its people, encouraging professional growth and recognizing individual contributions. There is a clear sense of purpose in the work we do, and it is motivating to be part of an organization that strives to make a meaningful impact in the industry. While I cannot speak for everyone’s experience, I can say that I am truly happy working here and feel proud to be part of such a great company.

Cons

Like any growing company, there are still areas for improvement. Communication across teams and regions could sometimes be more streamlined, and processes may not always be fully standardized, which can occasionally lead to inefficiencies. In addition, as the company continues to expand rapidly, workload and priorities can shift quickly, requiring employees to stay flexible and adapt to changes. There may also be opportunities to further enhance career development pathways and internal communication to support long-term growth. Overall, these are common challenges in a fast-growing organization, and there is clear effort from leadership to continuously improve.

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GenScript Response
1mo
Thank you for taking the time to share such thoughtful feedback and for being part of the team. We’re truly glad to hear that your experience has been positive and that you’ve found the environment supportive, collaborative, and meaningful. It’s especially great to know that you feel proud of the work and the impact we’re making. We also appreciate your balanced perspective on areas for improvement, including communication and development opportunities, as this helps us continue to grow. Thank you for your continued contributions to GenScript.
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