Run if you have other choices - Technical Account Manager (TAM) GenScript Employee Review

1.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Health insurance is decent . Snack at work. Coworkers are friendly - at least when the boss does not tell them to be otherwise

Cons

Typical Chinese company - long hours, heavy workload, endless night meetings, low pay, rampant discrimination against women particularly new moms. If you take more than minimal leave or vacation , you’re frowned upon. Company leadership will also find all sorts of excuses to kick people out to avoid paying the severance, no matter how long they have been working for the company.

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GenScript Response
2y
Thank you for providing your feedbacks and we are sorry to hear about your negative experiences. We strive to create a positive work environment for all employees as flexible work hours are provided for certain positions to support employee's work-life balance. We do provide adequate severance packages for employees in unforeseen situations including but not limited to business reorg. Additionally, we maintain a well-established FMLA leave practice to ensure our employee's best interest and we encourage you to reach out to DL-GS-OU-HR-US@genscript.com specifically to discuss about your concerns. We are always open for communication to ensure a positive experience for all employees.

Explore other reviews about GenScript

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

The company will take care of a tasty lunch There are a lot of work shifts to choose from. Festive events are held frequently A bright and clean lab

Cons

I think genscrpt is really good

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I feel very fortunate to have joined GenScript. Over the past 20 years, I have not worked at many companies—this is only my eighth—but it is truly the best position I have had in my career so far. The working environment is relaxed and supportive, my colleagues are friendly and collaborative, and my manager is genuinely caring and attentive to the team. What makes GenScript especially outstanding is its strong culture of innovation, integrity, and commitment to excellence. The company not only delivers high-quality products and services, but also invests in its people, encouraging professional growth and recognizing individual contributions. There is a clear sense of purpose in the work we do, and it is motivating to be part of an organization that strives to make a meaningful impact in the industry. While I cannot speak for everyone’s experience, I can say that I am truly happy working here and feel proud to be part of such a great company.

Cons

Like any growing company, there are still areas for improvement. Communication across teams and regions could sometimes be more streamlined, and processes may not always be fully standardized, which can occasionally lead to inefficiencies. In addition, as the company continues to expand rapidly, workload and priorities can shift quickly, requiring employees to stay flexible and adapt to changes. There may also be opportunities to further enhance career development pathways and internal communication to support long-term growth. Overall, these are common challenges in a fast-growing organization, and there is clear effort from leadership to continuously improve.

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GenScript Response
2mo
Thank you for taking the time to share such thoughtful feedback and for being part of the team. We’re truly glad to hear that your experience has been positive and that you’ve found the environment supportive, collaborative, and meaningful. It’s especially great to know that you feel proud of the work and the impact we’re making. We also appreciate your balanced perspective on areas for improvement, including communication and development opportunities, as this helps us continue to grow. Thank you for your continued contributions to GenScript.
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