A Fun and Young Travel Company - Anonymous employee GetYourGuide Employee Review

5.0
Jan 19, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• Working for a young, growing company in the travel space can be a lot of fun • Maturing business, most of the decision making is pragmatic and data-driven • Making mistakes is OK as long as there is a learning from it • Positive and transparent culture which values results

Cons

• High-volume consumer/travel business inevitably results in vocal, unsatisfied customers – this can be demoralizing as an employee; everyone wants the company to do more to win a loyal, sustainable customer base • (as of late 2016) Berlin facilities are in need of an upgrade; completely insufficient for the number of employees and small teams; un-inspiring workspace • Brand is not well-known, even inside of Berlin

avatar
GetYourGuide Response
8y
Hi, Thank you for your review. First, we are glad to know that you enjoyed working in a fast-growing and fun company within the travel industry. As you know, learning is one of our core values, and we believe the only way to develop is to first recognize the value of our mistakes. We fail fast, learn quickly, and keep on going. To your last point, there are, in fact, various forums to share results whether it be in the weekly tech lunches, the mission team updates, or the Friday and Global update. This transparent culture ensures everyone is on the same page, aware of where we are, where we need to be, and how to get there. Regarding your concerns: We certainly value our customer feedback and hope to learn as much as possible from this feedback in order to better serve our customers. Additionally, we are currently growing our brand team to ensure that GetYourGuide becomes a household name in the travel industry and the natural companion for our customers. And finally, we aim to offer both leadership and specialist tracks for all departments at GetYourGuide. These paths are detailed in the competency profiles. Thank you again for your feedback. Kind regards, GetYourGuide

Explore other reviews about GetYourGuide

5.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, travel perks, growth, culture, colleagues

Cons

Ever changing processes not for everyone

avatar
GetYourGuide Response
9mo
Thank you for your feedback 😊 We’re glad to hear you’re having a positive experience at GetYourGuide. We know ongoing changes can be challenging, and your adaptability means a lot to us. Thanks for being part of our team!
4.0
Oct 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours, work life balance, trip to Berlin once a year.

Cons

Too much change in the company.

See reviews by: Helpful|Rating|Date|All