GetYourGuide Reviews
Updated Mar 20, 2023
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
- Current Employees
- Part-time
- Contract
- Internship
- Full-time
- Freelance
- Worldwide
- Australia - All Cities
- - New South Wales
- - Sydney, Australia
- - Sydney
- Germany - All Cities
- - Berlin
- - Berlin, Germany
- - Berlin
- - Hamburg
- - Hamburg, Germany
- - Hamburg
- - Bavaria
- Belarus - All Cities
- - Brest
- United States - All Cities
- - Nevada
- - Las Vegas, NV
- - Las Vegas, NV
- - New York State
- - New York City, NY
- - New York, NY
- - California
- - San Francisco, CA
- - San Francisco, CA
- - Florida
- - Miami-Fort Lauderdale, FL
- - Miami, FL
- Austria - All Cities
- - Vienna
- - Vienna, Austria
- - Vienna
- Switzerland - All Cities
- - Zürich
- - Zurich, Switzerland
- - Zürich
- South Africa - All Cities
- - Western Cape
- - Cape Town, South Africa
- - Cape Town
- Brazil - All Cities
- - Rio de Janeiro
- - Rio de Janeiro, Brazil
- - Rio de Janeiro
- France - All Cities
- - Ile-de-France
- - Paris, France
- - Paris
- United Arab Emirates - All Cities
- - Dubai
- - Dubai, United Arab Emirates
- - Dubai
- Serbia - All Cities
- Italy - All Cities
- - Lazio
- - Rome, Italy
- - Rome
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian

Found 290 of over 352 reviews
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
What are your colleagues talking about?
Top Review Highlights by Sentiment
- "There is always a lot of work to be done and that one could also do on the side which requires a bit of effort from each employee to make sure that they keep a good work/life balance." (in 4 reviews)
- "Upper management is disconnected from reality and continue to ignore any and all signals whether they are direct as in direct" (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of GetYourGuide and is not affected by filters.
- Parent or Family Caregiver
- Veteran Status
- Current Employee, less than 1 year★★★★★
Pros
Love my colleagues, global team, the commitment to excellence, passion and culture. Would recommend any of my friends to work here. Organized, delivers results, good communication.
Cons
Expenses take a long time to get reimbursed. Would like to see more women and diversity in leadership.
Continue reading - Current Employee, more than 1 year★★★★★
The Best Place To Work
Dec 20, 2022 - Destination Manager in San Francisco, CARecommendCEO ApprovalBusiness OutlookPros
Culture Company Values Type of work Colleagues Growth Work life balance Management Learning experiences Benefits Work hours
Cons
There are no cons working here
- Current Employee, more than 1 year★★★★★
Pros
The people. The people are amazing to work with and from the top down, what I've seen in just about every person on every team is that GetYourGuide takes the time to hire quality people. I've never worked for an organization that prioritizes mental health as much as they do here. Working here it also feels like everyone is on the same mission to achieve the same goal - make GYG the go to destination for travelers all over the world. I feel excited to come to work and it's been a nice change from some of my previous companies.
Cons
Career growth options Competitive pay to some extent Promotions can be difficult
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Great culture, amazing management team who genuinely care about their team's well-being. I can't praise them enough for all that they do to ensure that our workloads are manageable and that our overall well-being is being taken care of. You can have all the technical skills but it takes a high emotional IQ to lead a team. Kudos to our local management team for doing such a great job.
Cons
Being in a local office sometimes can be a challenge due to time zone differences and sometimes growth opportunities can seem limited though I do know that it's on GYG's radar to make sure local offices don't feel forgotten. Also, a lot of the initiatives we have for personal growth are often outside of my time zone.
- Current Employee★★★★★
Pros
Amazing people full of energy and ideas Hybrid Work Style Vacation and Telecommuting Travel
Cons
Base pay only Not a clear career path
- Former Employee, more than 1 year★★★★★
Great place to work
Apr 27, 2022 - Anonymous Employee in CuritibaRecommendCEO ApprovalBusiness OutlookPros
Highly passionate and collaborative environment
Cons
HQ not in US, so a lot of early calls
- Current Employee★★★★★
If there's an opening, GO FOR IT!
Jul 2, 2021 - Regional Manager in Miami, FLRecommendCEO ApprovalBusiness OutlookPros
Their HR/Recruiting team is F.A.S.T. The hiring process moves quickly. The company is young, both in its age and the age of the team, ambitious and focused. The work is interesting and there is a beauty about it. The environment is abuzz with great expectations for what is possible.
Cons
The onboarding process is grueling. There is a lot of data, more than I have known how to handle. Be ready to read. Also, there is a lot of internal lingo and idiosyncrasies. The culture is strong, so as an outsider (newby) you will need to "learn the language."
- Former Employee, less than 1 year★★★★★
Best environment I ever worked in
Dec 12, 2020 - Sales Coordinator in San Francisco, CARecommendCEO ApprovalBusiness OutlookPros
- Wonderful people who are highly professional and supportive. - Clear, open communication about what each department is doing and how their projects are progressing. - Managers are not afraid to be candid and fun. - Rewarding work (you can help small business owners during COVID!). - Incredibly kindness to workers during COVID - allowing for time off, holding on to everyone possible, and giving those who leave an amazing package.
Cons
Supportive managers may be office to office, from what I am reading in the other reviews. The offices are somewhat isolated, so maybe that is driving the incongruities.
- Former Employee★★★★★
Pros
- You get to go to Berlin for a portion of your initial training. - Suppliers and accounts were great to work with. - Decent amount of PTO. - Most people were pleasant to work with and collaborate with. - Ambitious company
Cons
- Inexperienced upper management with lack of professionalism, micromanagement tendencies, and passive aggression. - People get fired for reasons that don’t make sense. - Meetings that aren’t fruitful and could’ve been in an email or just disregarded as a whole. - Contract says a 40 hour workweek but people have left as late as 9pm and have been there since the morning. - Metrics used would need better forecasting rather than blindly guessing that you always want to double your goal. - Definitely going through some growing pains.
Hi, Thank you for your review. We are glad to hear that you enjoyed your time at GetYourGuide, we place a big emphasis on creating great working teams. Our culture and people is what makes us proud. We try to deliver our employees everything to improve their work quality and help to balance their work with possibilities to relax and network within the company. To address your concern about the leadership - all of our management staff, from those with little or years of experience, go through multiple leadership trainings throughout the year. We also have 360 degree leadership review cycles and open questions regarding leadership team. We always encourage to actively take part in the feedback and review cycles to ensure that there’s a transparency about the performance of each individual and the team as a whole. We also recommend to reach out to our HR department in case of any concerns. At GetYourGuide you own your work-life balance along with the way you work best, that’s why we suggest to communicate openly how you would like the communication to be shared with your colleagues. We agree, with high growth comes some growing pains. We work to reduce these growing pains by maintaining transparency around decisions and any action plans resulting from these decisions, evidenced in our Global Update, the Update Q&A, and our OKR review cycle. Kind regards, GetYourGuide
- Former Employee, more than 5 years★★★★★
Exciting and Challenging with Endless Opportunity
Jul 3, 2018 - Regional ManagerRecommendCEO ApprovalBusiness OutlookPros
I worked for GetYourGuide on the sales team for 6 years and in 3 different countries and I only left due to personal reasons. I can confidently say that GYG is super rare in that company's success thus far and opportunity size still ahead is so vast that you will have endless opportunity for learning and professional growth and advancement all while working in such a cool global environment with really intelligent, positive, and fun colleagues from all across the globe. If you are willing to work hard, are open to learning everything you can, and rolling your sleeves up to make things happen, you will enjoy a long rewarding career at GetYourGuide and have so much fun in the process. Management at GYG strongly prefer and have a proven track record of promoting from within and encouraging lateral cross departmental moves when it makes sense. Its a very welcoming environment to express your career and even personal goals to your manager and HR, and the company will give you so many tools to help you achieve them!
Cons
If you don't work in the Berlin HQ and in one of the several smaller local offices there can be some unique challenges getting resources for basic support as these offices are often not prioritized since the majority of employees work in Berlin. There can be challenges to convince decision makers of local norms for employees when they vary from the the EU. There has been improvement in this area and I know something they are working on.
Continue readingGetYourGuide Response
Talent Co-ordinator
Hi, Thanks for your review! Thank you for the 6 years you spent creating incredible experiences for all of our customers. We are so happy to hear that you felt your personal and professional development was valued, as learning is an integral part of GetYourGuide. It’s great that you are invested in our mission and strategy, and believe in the company’s tratejectory. We’re glad that you enjoyed working with your colleagues and the international culture we promote, and that this has made a positive impact on your experience here. Thank you again for sharing your feedback and we wish you all the best in the future. Kind regards, GetYourGuide
GetYourGuide Reviews FAQs
GetYourGuide has an overall rating of 3.9 out of 5, based on over 352 reviews left anonymously by employees. 73% of employees would recommend working at GetYourGuide to a friend and 70% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.
73% of GetYourGuide employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated GetYourGuide 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at GetYourGuide to be benefits, career development, culture and the cons to be senior leadership, management, compensation.
Popular Careers with GetYourGuide Job Seekers
Work at GetYourGuide? Share Your Experiences

GetYourGuide Response
Talent Co-ordinator