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GetYourGuide Reviews

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Found 137 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
79%
Recommend to a Friend
91%
Approve of CEO
GetYourGuide CEO Johannes Reck
Johannes Reck
105 Ratings
Pros
  • "Free Breakfast and snacks and nice enough people(in 11 reviews)

  • "GetYourGuide's stronger point is its company culture based on transparency, data &(in 10 reviews)

Cons
  • "Current office situation is not optimal with the team spread across multiple offices in Berlin(in 14 reviews)

  • "Forget about clarity (which is one of their core values), you will just be given generic reasons which don't make sens in the present situation(in 5 reviews)

More Pros and Cons
  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time

    Pros

    - great culture - fantastic team - For the US you get 20 Days of vacation - Two trips to Europe a Year

    Cons

    - Remote Headquarters if located outside Berlin, Germany

    GetYourGuide2018-08-09

    GetYourGuide Response

    August 14, 2018Talent Co-ordinator

    Hi, Thanks for taking the time for your review. We are glad to know that you feel positively about our team culture and your colleagues. As we are lucky to work in such an exciting industry, we encourage our employees to take trips and seek incredible experiences, and we are ...

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  2. Helpful (5)

    "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at GetYourGuide full-time

    Pros

    - You get to go to Berlin for a portion of your initial training. - Suppliers and accounts were great to work with. - Decent amount of PTO. - Most people were pleasant to work with and collaborate with. - Ambitious company

    Cons

    - Inexperienced upper management with lack of professionalism, micromanagement tendencies, and passive aggression. - People get fired for reasons that don’t make sense. - Meetings that aren’t fruitful and could’ve been in an email or just disregarded as a whole. - Contract says a 40 hour workweek but people have left as late as 9pm and have been there since the morning. - Metrics used would need better forecasting...

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    GetYourGuide2019-02-04

    GetYourGuide Response

    March 22, 2019Talent Co-ordinator

    Hi, Thank you for your review. We are glad to hear that you enjoyed your time at GetYourGuide, we place a big emphasis on creating great working teams. Our culture and people is what makes us proud. We try to deliver our employees everything to improve their work quality and ...

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  3. Helpful (12)

    "Turned Great Culture into Corporate Chaos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at GetYourGuide full-time for more than 6 years

    Pros

    Colleagues and collaboration were wonderful, the growth and stability of the company in the market is solid.

    Cons

    Some members of the management team were not able to do their job functions and it created a negative work environment. The company evolved into too many procedures and approval processes that hindered staff's ability to meet the goals set for them.

    Advice to Management

    Review management team often and listen to your employees.

    GetYourGuide2018-06-18

    GetYourGuide Response

    July 3, 2018Talent Co-ordinator

    Hi, Thanks for your review. We are happy you enjoyed your 5 years at GetYourGuide, and want to thank you for all the effort you have put in over the years. We’re glad to hear that you enjoyed working with your colleagues, our collaborative environment, and that you believe in ...

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  4. Helpful (1)

    "Exciting and Challenging with Endless Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regional Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GetYourGuide full-time for more than 6 years

    Pros

    I worked for GetYourGuide on the sales team for 6 years and in 3 different countries and I only left due to personal reasons. I can confidently say that GYG is super rare in that company's success thus far and opportunity size still ahead is so vast that you will have endless opportunity for learning and professional growth and advancement all while working in such a cool global environment with really intelligent, positive,...

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    Cons

    If you don't work in the Berlin HQ and in one of the several smaller local offices there can be some unique challenges getting resources for basic support as these offices are often not prioritized since the majority of employees work in Berlin. There can be challenges to convince decision makers of local norms for employees when they vary from the the EU. There has been improvement in this area and I know something they...

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    Advice to Management

    Opening up the floor for employees to ask challenging questions to the CEO and exec team once a month at the Global Update is such a fantastic thing that GetYourGuide does for their employees. Even better If: Encourage more non managerial level participation by removing fear of asking a "stupid" question. If a question isn't particularly sharp or intellectually hard hitting enough some judgmental reactions can be quite...

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    GetYourGuide2018-07-04

    GetYourGuide Response

    July 6, 2018Talent Co-ordinator

    Hi, Thanks for your review! Thank you for the 6 years you spent creating incredible experiences for all of our customers. We are so happy to hear that you felt your personal and professional development was valued, as learning is an integral part of GetYourGuide. It’s ...

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  5. Helpful (4)

    "One of the few EU platform companies with liquidity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at GetYourGuide

    Pros

    GYG is one of the few EU companies with a platform business model. Others that I can think of are not doing as well (Soundcloud, Catawiki). GYG has a future

    Cons

    It had a bit too much 'corporate structure' for a company of its size. It didn't feel startuppy enough, and people did not work as hard or as motivated as in other startups.

    GetYourGuide2017-10-29

    GetYourGuide Response

    November 3, 2017

    Hello, Thank you for your review and positive words about our platform business model. We are sorry to hear you felt we had too much of a corporate structure. Creating and maintaining a strong company culture is very important to us to ensure our employees are satisfied and ...

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  6. Helpful (6)

    "#Commitment #Learning #Positivity #Passion #Clarity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GetYourGuide

    Pros

    Great team, great vibe. There are a lot to do and challenges you face. The company culture as a whole is young and dynamic. Very international and everyone gives you a warm welcome. The future of the company has great potential for growth across the globe.

    Cons

    Managerial training could be useful for team leads to grow their decision making and leadership skills.

    Advice to Management

    Recognize the talent you have and give them a chance! Otherwise, keep up what you're doing!

    GetYourGuide2015-09-15
  7. Helpful (6)

    "Not to bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Photographer in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GetYourGuide part-time for more than 2 years

    Pros

    Get to have exciting adventures while shooting photos and having a lot of fun doing it this was a wonderful experience.

    Cons

    Some of their expectations for what you need to have to make a successful photo are somewhat unreal and a bit frustrating.

    GetYourGuide2014-06-11
  8. "Amazing people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Berlin
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time for more than a year

    Pros

    It's like a big family and everyone is willing to help you as soon as you have a problem

    Cons

    Working weekends and evening shifts (11.30 - 8)

    GetYourGuide2019-05-21
  9. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Berlin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time for more than 6 years

    Pros

    Work and life balance is good. People are friendly and culture is really diverse here. It is easy to give options. It is very fun to help the company to get to the next level.

    Cons

    There's more meetings than the necessary. Quality of software is getting better (which is great), but there's still some way to go.

    Advice to Management

    Take care to not sacrifice quality over deadlines.

    GetYourGuide2019-04-15

    GetYourGuide Response

    May 9, 2019Talent Co-ordinator

    Hi, Thank you for taking the time to write a review. We’re happy to hear you enjoy working with us and that you have a good work-life balance. We understand that hard work needs to be combined with possibilities to relax and network within the company. Furthermore, as an organization ...

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  10. "Great company with an amazing culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time

    Pros

    My favourite thing about GetYourGuide is that the company culture and values are taken seriously. Meaning that if you wanna learn and boost your career it is a great place to work. Also the people are really nice.

    Cons

    There isn't much to say.

    GetYourGuide2019-04-04

    GetYourGuide Response

    April 12, 2019Talent Co-ordinator

    Hi, Thank you for taking the time for writing your review. We are really glad to hear that you are enjoying your colleagues at GetYourGuide. Our culture and people is what makes us proud. We are also glad that you feel there are plenty of growth opportunities, as we really ...

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Found 137 reviews