Best company I've worked (so far) - Customer Service GetYourGuide Employee Review

4.0
Oct 17, 2022
Recommend
CEO approval
Business Outlook

Pros

product, people, and attention to continuous training, international work environment (English is the main language for real, not as some German companies promote themselves), good atmosphere. My managers were the best people I had the chance to work with, they were and are for me my mentor and I never felt wrong even if I showed my vulnerability.

Cons

When I was working there, they used to change policy every now and then and then and this was frustrating especially for people in customer service. If there is a change in the economic situation, they can easily laid you off.

Explore other reviews about GetYourGuide

5.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, travel perks, growth, culture, colleagues

Cons

Ever changing processes not for everyone

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GetYourGuide Response
8mo
Thank you for your feedback 😊 We’re glad to hear you’re having a positive experience at GetYourGuide. We know ongoing changes can be challenging, and your adaptability means a lot to us. Thanks for being part of our team!
4.0
Oct 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours, work life balance, trip to Berlin once a year.

Cons

Too much change in the company.

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