The worst management and executive management I have seen in my life. They make it very clear that "gitlab is not a democracy" and it is in fact fully reliant on how much your direct superiors like you. The sales organization is suffering the most of this.
The handbook is useless. No one follows it, and those who do are blamed for doing so. There are no processes for hiring, firing, promoting or even set metrics. Direct managers have full control to do whatever they feel like doing with employees.
Performance, quality, effort, and metrics are extremely ambiguous and untraceable, differs from person to person based on the whims of managers and no one can say you reached them aside from the manager's word of mouth.
Criticism and objections are unofficially prohibited as long as they are coming from non-managerial employees.
The culture is toxically positive. Passive aggression and favouritism is common place.
No appreciation whatsoever for employees, and people just disappear daily with no previous notice.
I would share more details, but the nda and contract threats and promises of legal retaliation prevents me from doing so.
