Working at GitLab | Glassdoor

GitLab Overview

San Francisco, CA
201 to 500 employees
Company - Private
Enterprise Software & Network Solutions
Unknown / Non-Applicable
GitLab Inc. is a company based on the GitLab open-source project, helping developers collaborate on code to build great things and ship on time. We are an active participant in our global community of customers and contributors, trying to serve their needs and lead by ... Read more

Mission: At GitLab we have one vision. Everyone can contribute to all digital content.

GitLab Reviews

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Sid Sijbrandij
5 Ratings
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    • Work/Life Balance
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    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at GitLab full-time


    Fantastic company to work for if you love working remote as everyone is 100% remote. No corporate headquarters. Opportunity to meet with people from all over the world. The values are authentic and true. Extremely transparent.


    Benefits aren't that great, no 401K. Everything is driven by a handbook, which can be frustrating sometimes.

See All 31 Reviews

GitLab Photos

GitLab photo of: The start of our team during YC
GitLab photo of: Team call
GitLab photo of: GitLab Summit, 2016
GitLab photo of: YC living room
GitLab photo of: Oct. 2017 Summit
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GitLab Interviews



Getting an Interview

Getting an Interview





    Remote- Service Support Agent Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Positive Experience
    Average Interview


    I applied online. The process took 4 weeks. I interviewed at GitLab (New York, NY) in June 2018.


    Received an email from Gitlab approx a week after sending in my application. Questionnaire of 10 questions asking how you would respond to and resolve certain customer issues.
    I got another email from HR Person requesting a meeting via online meeting platform.
    Approx 30-45 mins. Basic questions that they have in their handbook. NO tricks or deviations for what was basically stated in handbook. Why do I want to work for them? my work and interaction style, very upfront with salary expectations and benefits. Very clear that if they were interested they would contact me for another meeting or let me know if they were no longer interested.
    Was contacted for another meeting with Service Support Manager ( who this role reports to). Good meeting, very clear and ready to answer questions. Asked SMART questions mostly. Showed concern about any challenges regarding ability to work and willingness to train and accommodate learning curve. All left me feeling very positive.
    Next meeting was with Director of Engineering. Asked technical questions which stumped me a little because all was written in my resume and I had been asked the same things prior to that. I finally felt the need to ask if the skillsets he repeatedly asked for were a make or break requirement for the role. My previous understanding was different. The final meeting left me feeling very unsure and as if I had hidden something or got overly comfortable to quickly. This meeting I was told would be about an hr to 90 mins. We were done in approx 45 mins. I had no other questions for him because I had asked them previously and their handbook as I said before is very comprehensive. Full of information .
    I got an email the following day, very nice one thanking me for taking time to interview with them but they had decided not to proceed with my application.
    I responded in kind and asked for feedback as to why they felt we were incompatible.
    The interview process while thorough, transparent and a good model, I felt was a bit of overkill for the role I was applying for. They did let me know that this section of the support area was a recent development as of January and they were still working on figuring out how best to model it. I was of the impression this would be tier 1 ticket support with basic break/fix issues and escalate to specific teams otherwise.
    I like the company and they look good in theory and a great place to work and learn a lot from.

    Interview Questions

    • Service Support Manager Interview - Asked about my skill level and familiarity Rails and Ruby, Zendesk, Kubernetes and specific tools they work with. Also familiarity with GIT and Gitlab.   1 Answer
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