Google Cloud - Great brand, but toxic environment - Cloud Manager Google Employee Review

1.0
Jan 17, 2020
Recommend
CEO approval
Business Outlook

Pros

This review is about Google Cloud. Biggest perks were big company name (great to have on CV), big offices, multicultural & diverse colleagues/teams, casual dress code, lots of training courses/seminars available, and supportive of employees relocating to different roles and countries. Salary and benefits were good, but nothing special compared to any other big-ish tech company. Work from home was not ‘officially’ supported, but can be possible depending on your team and manager. Every team was different. Some more tolerant of it than others. Free food was a nice perk, but it's also a bit overrated. I think it's more about the convenience rather than the food being free. E.g. it was nice to not have to think about what or where to eat. Good choice of latest tech. You had a choice between latest Google, Apple, Windows devices for what you needed at work.

Cons

From my experience in Google Cloud specifically (can’t speak on other parts of Google), it had all the symptoms of a toxic environment and an unhealthy workplace. It was quite shocking to see and not what you would expect from Google. I was also very surprised as not many reviews on Glassdoor reflected this. In short, there was an abundance of crazy workloads, no work-life balance, poor morale, very aggressive people, strong argument culture (lots of tearing others down), destructive gossip, very political, poor leadership, poor communication, chaos and disorganisation. In more detail: 1. Workloads were very intense with impossible targets and no work-life balance. From what I’ve experienced, the morale was very poor. Employees felt very miserable, were in high stress all the time, were overworked and almost never took holidays. And if they did took holidays, it was very common for them to be working during their time off (often not by choice, but because of the high pressure and intense workload). As much as people loved working for Google (massive brand), not many employees had many positive things to say about being in Google Cloud, but most would endure because of the brand. Constant complaining and venting were very common. Breaking down and crying in the office were also common. It was widely known and acknowledged that this was a problem but for years, not much has been done to correct and the situation remained the same. 2. I was also quite shocked by the style of working. Yes, you do work with very smart people, however, many were also very aggressive. It was their style to get things done and it was what had worked for them. Many others were just good ‘talkers’, but were not good at actually doing things or making things happen. If you’re dependent on them to hit your targets in a high pressure environment, it can be quite challenging to work with. 3. Your experience will probably be better if you had a good manager. I was unlucky to have had a toxic one. I was heavily micromanaged, constantly chased and workload consistently increased. I witnessed the whole team being in a state of misery and being overworked. It was a very negative vibe and very hard to watch. 4. The organisational structure was quite heavy and not flat. You had high pressure, but everything moved very slowly and was overly complicated. There were many layers and many middle managers who were bad leaders with poor leadership skills. Not sure why this was. There were some strong leaders, but very very few. 5. I found the way the company did performance reviews to be quite outdated. It was based on peer reviews and was done twice a year. Because it was done on a peer basis, most would select peers they got along with or those who would give them good reviews. 6. In general, the environment was very chaotic, disorganised, and lots of last minutes. Lots of silos and duplicate efforts. Everything was broken and nothing worked the way it should. So there were lots of firefighting and troubleshooting for very simple things. Systems and tools were usually made in-house and I found many of them to be outdated. The company liked to create their own tools versus using tools from third parties. There were pros to this, but the downside was that many of them were just outdated and inferior compared with other tools on the market, which can make your day to day job frustrating. 7. Overall I do not recommend Google Cloud and would advise anyone to stay away. But if you are considering, do take caution and know what you are signing up for. Do what you can to find out and decide for yourself.

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Pros

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Cons

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4.0
Jun 21, 2013
Recommend
CEO approval
Business Outlook

Pros

1) Food, food, food. 15+ cafes on main campus (MTV) alone. Mini-kitchens, snacks, drinks, free breakfast/lunch/dinner, all day, errr'day. 2) Benefits/perks. Free 24:7 gym access (on MTV campus). Free (self service) laundry (washer/dryer) available. Bowling alley. Volley ball pit. Custom-built and exclusive employee use only outdoor sport park (MTV). Free health/fitness assessments. Dog-friendly. Etc. etc. etc. 3) Compensation. In ~2010 or 2011, Google updated its compensation packages so that they were more competitive. 4) For the size of the organization (30K+), it has remained relatively innovative, nimble, and fast-paced and open with communication but, that is definitely changing (for the worse). 5) With so many departments, focus areas, and products, *in theory*, you should have plenty of opportunity to grow your career (horizontally or vertically). In practice, not true. 6) You get to work with some of the brightest, most innovative and hard-working/diligent minds in the industry. There's a "con" to that, too (see below).

Cons

1) Work/life balance. What balance? All those perks and benefits are an illusion. They keep you at work and they help you to be more productive. I've never met anybody at Google who actually time off on weekends or on vacations. You may not hear management say, "You have to work on weekends/vacations" but, they set the culture by doing so - and it inevitably trickles down. I don't know if Google inadvertently hires the work-a-holics or if they create work-a-holics in us. Regardless, I have seen way too many of the following: marriages fall apart, colleagues choosing work and projects over family, colleagues getting physically sick and ill because of stress, colleagues crying while at work because of the stress, colleagues shooting out emails at midnight, 1am, 2am, 3am. It is absolutely ridiculous and something needs to change. 2) Poor management. I think the issue is that, a majority of people love Google because they get to work on interesting technical problems - and these are the people that see little value in learning how to develop emotional intelligence. Perhaps they enjoy technical problems because people are too "difficult." People are promoted into management positions - not because they actually know how to lead/manage, but because they happen to be smart or because there is no other path to grow into. So there is a layer of intelligent individuals who are horrible managers and leaders. Yet, there is no value system to actually do anything about that because "emotional intelligence" or "adaptive leadership" are not taken seriously. 3) Jerks. Sure, there are a lot of brilliant people - but, sadly, there are also a lot of jerks (and, many times, they are one and the same). Years ago, that wasn't the case. I don't know if the pool of candidates is getting smaller, or maybe all the folks with great personalities cashed out and left, or maybe people are getting burned out and it's wearing on their personality and patience. I've heard stories of managers straight-up cussing out their employees and intimidating/scaring their employees into compliance. 4) It's a giant company now and, inevitably, it has become slower moving and is now layered with process and bureaucracy. So many political battles, empire building, territory grabbing. Google says, "Don't be evil." But, that practice doesn't seem to be put into place when it comes to internal practices. :(

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