Cult of growth - Anonymous employee Google Employee Review

4.0
Jan 17, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competent and mostly helpful colleagues. Extreme amount of information accessible. Very powerful tools. Huge infrastructure for experimenting. Memegen.

Cons

Cult of growth. Everything is measured, quantified and evaluated in terms of growth and impact. Exponential growth is expected in every single metric: number of projects, number of users, lines of code, impact, whatever. If something stops growing, it usually gets killed. Do you remember Google Reader? It stopped growing. Look out for your own stats, and get transferred quickly if you stop growing at your current place. Lack of focus. Hyperactive and very disruptive development in most areas, with user experience neglected. It is starting to hit back (as of 2014-2015). Unfortunately, I can't go into details on the consequences of this one, due to confidentiality. Chaos. There is no stable point, everything changes all the time. All documentation is unfinished and/or outdated. Very few people have the 'big picture' and they don't have time to share it, because they have to chase their own growth. Reorganization is continually happening. People come and go, teams come and go, products come and go. Usually we move 3-4 times a year. Noogler onboarding is often forgotten. There's a story about a noogler haunting the buildings for 2 months before finding out whom he reported to. I'm not sure if that ever happened, but I've seen people wandering around for several days. (Now I have the routine to spot them and help finding their team.) Long working hours and stress. This is most prevalent in SRE, but many development teams experience it, too. Cult vocabulary. There are hundreds of words for common things. On top of that, all projects have their internal codenames, and sometimes 3-4 different names refer to the same thing. You can speak whole sentences with words that only googlers understand. Willpower, Ikea, magnet, batman, etc.: those words do not mean what you think they mean. Location-specific issues. The company is centered around Mountain View, and you are almost certainly required to move there if you become important. Other sites (especially non-US sites) provide significantly less perks and choices. Mountain View is extremely crowded, and facilities can't keep up with the growth. Property prices are crazily inflated by googlers, and traffic is bad for the same reason. London still has some office space, but it pays much less than other sites, while living costs are the same or higher. The company sets the salaries based purely on industry average, not on living costs. The London benchmark seems to be flawed. You can't afford to rent any decent flat near the office, and commute is awful during peak times. Offices are open plan everywhere. Waiting for male toilets is very common at most sites. With regards to quality of life, the Zurich site is the most livable in Europe, and maybe New York in the US (until Eric Schmidt applies his stupid crowdedness-makes-you-creative theory).

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Cons

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4.0
Jun 21, 2013
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Pros

1) Food, food, food. 15+ cafes on main campus (MTV) alone. Mini-kitchens, snacks, drinks, free breakfast/lunch/dinner, all day, errr'day. 2) Benefits/perks. Free 24:7 gym access (on MTV campus). Free (self service) laundry (washer/dryer) available. Bowling alley. Volley ball pit. Custom-built and exclusive employee use only outdoor sport park (MTV). Free health/fitness assessments. Dog-friendly. Etc. etc. etc. 3) Compensation. In ~2010 or 2011, Google updated its compensation packages so that they were more competitive. 4) For the size of the organization (30K+), it has remained relatively innovative, nimble, and fast-paced and open with communication but, that is definitely changing (for the worse). 5) With so many departments, focus areas, and products, *in theory*, you should have plenty of opportunity to grow your career (horizontally or vertically). In practice, not true. 6) You get to work with some of the brightest, most innovative and hard-working/diligent minds in the industry. There's a "con" to that, too (see below).

Cons

1) Work/life balance. What balance? All those perks and benefits are an illusion. They keep you at work and they help you to be more productive. I've never met anybody at Google who actually time off on weekends or on vacations. You may not hear management say, "You have to work on weekends/vacations" but, they set the culture by doing so - and it inevitably trickles down. I don't know if Google inadvertently hires the work-a-holics or if they create work-a-holics in us. Regardless, I have seen way too many of the following: marriages fall apart, colleagues choosing work and projects over family, colleagues getting physically sick and ill because of stress, colleagues crying while at work because of the stress, colleagues shooting out emails at midnight, 1am, 2am, 3am. It is absolutely ridiculous and something needs to change. 2) Poor management. I think the issue is that, a majority of people love Google because they get to work on interesting technical problems - and these are the people that see little value in learning how to develop emotional intelligence. Perhaps they enjoy technical problems because people are too "difficult." People are promoted into management positions - not because they actually know how to lead/manage, but because they happen to be smart or because there is no other path to grow into. So there is a layer of intelligent individuals who are horrible managers and leaders. Yet, there is no value system to actually do anything about that because "emotional intelligence" or "adaptive leadership" are not taken seriously. 3) Jerks. Sure, there are a lot of brilliant people - but, sadly, there are also a lot of jerks (and, many times, they are one and the same). Years ago, that wasn't the case. I don't know if the pool of candidates is getting smaller, or maybe all the folks with great personalities cashed out and left, or maybe people are getting burned out and it's wearing on their personality and patience. I've heard stories of managers straight-up cussing out their employees and intimidating/scaring their employees into compliance. 4) It's a giant company now and, inevitably, it has become slower moving and is now layered with process and bureaucracy. So many political battles, empire building, territory grabbing. Google says, "Don't be evil." But, that practice doesn't seem to be put into place when it comes to internal practices. :(

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