Awful culture from VPs - UK - Ops Manager Gopuff Employee Review

1.0
Sep 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home at most days

Cons

VPs pass on the culture of 'sacrifice', that all employees have to 'be the family', 'work extra' and 'use data to base decisions' however during finance meetings it's discussed openly how to worsen customer experience for profit, how bottom employees have to sacrifice even more, pay the least possible to store managers and that KPIs performance doesn't really mean anything when making decisions. Regional roles have bonus lower than store managers Corporate roles are constantly under the impression they will lose the jobs All employees under 2y will eventually be dismissed before crossing the line

Explore other reviews about Gopuff

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great Company concept…. On paper. They can really sell themselves. - Incredible co workers.

Cons

- Horrendous regional/corporate leadership delivery on promises. - Company directives change by the week. - Had 7 different regional directors in 3 years. - Quarterly layoffs, you just wait for an email. -

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