Great fun in theory, Recipe for burnout - General Manager Gopuff Employee Review

3.0
Sep 24, 2019
Recommend
CEO approval
Business Outlook

Pros

-Fresh, innovative staff (great source of new friendships) -Fast-paced and fun culture -Great salary for GM position based on location of territory -Clear path of promotion/growth -Lots of room to develop your own processes and guidelines for your staff and contractors to drive results -Yearly leadership gathering at headquarters in Philly, PA

Cons

-Minimal to no support/training/resources in leadership roles -Promotions & sales for customers on app are not announced before they go live (thus cannot schedule staff accordingly) -No burnout support, very easy to get oversaturated through literal 24/7 communication on computer & phone, hard to get in touch with own boss because they focus on too large of a region and are doing their own job sometimes 12 hours a day -Largely disorganized & company puts revenue and territory growth over investing in and strengthening existing territories

Explore other reviews about Gopuff

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great Company concept…. On paper. They can really sell themselves. - Incredible co workers.

Cons

- Horrendous regional/corporate leadership delivery on promises. - Company directives change by the week. - Had 7 different regional directors in 3 years. - Quarterly layoffs, you just wait for an email. -

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