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      HGS

      Engaged Employer

      HGS reviews

      Pretty Decent place to work - Medical Claims Processor HGS Employee Review

      3.0
      Sep 29, 2020
      Medical claims processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you like working long hours and overtime. you would love it here

      Cons

      Favoritism. Supervisors pick team leaders based of who they like and not qualifications or how they perform

      avatar
      HGS Response
      5y
      We are sorry that HGS and the Call Center industry did not live up to your expectations. We are happy to take constructive criticism as it helps us to develop our business and leaders. We would like to continue this conversation with you to help us improve, and for this reason, your feedback is extremely important. Please connect with us at talk2us@teamhgs.com to further our conversation.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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