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      HGS

      Engaged Employer

      HGS reviews

      Not a healthly environment constantly threatened with your job. - Customer Service Representative HGS Employee Review

      1.0
      Jan 25, 2015
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incentives and benefits are the only good thing about it.

      Cons

      You can not grow in the company they are unorganized and the LA's are worst than the actual agents. I got to the point I never even asked for help. You get taxed on all your wonderful gift cards and airmiles. They do not pay enough for whats expected.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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