Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      HGS

      Engaged Employer

      HGS reviews

      insurance customer service - Customer Care Representative HGS Employee Review

      2.0
      May 23, 2015
      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      starting pay is good and as long as your good you will get your pay increase.

      Cons

      HORRIBLE TRAINING AND HORRIBLE TRAINERS EVER! systems always going down, managers (and floor support) avoid sup calls or act busy and forget about you so your stuck with angry customers that give you bad surveys.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
      See reviews by: Helpful|Rating|Date|All
      Related searches: HGS jobs | HGS salaries | HGS benefits | HGS interviews
      HGS reviewsHGS Customer Care Representative reviewsHGS review