Great pension and benefits - but it stops there - Analyst HOOPP Employee Review

- Micro managers - management hires externally before even considering internal hires - little to no WLB, especially in Plan Ops - managers requesting for overtime daily - overwhelming amount of work and not enough sufficiently trained staff since they keep hiring externally (poor training virtually) - poor software system - enhancements and improvements are always supplemented with work arounds which make work more time consuming and often cause more work than help - managers focused on numbers and SLAs and thus burning out staff - high turnovers and lots of health leaves - low base salaries not at market value even with bonuses