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HealthcareSource

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Falling Apart Quickly - Anonymous employee HealthcareSource Employee Review

2.0
Feb 28, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• Good co-workers • Flexible schedule • Remote work allowed depending on team • Good PTO • Annual cost-of-living raises and bonuses (or partial if not able to pay full)

Cons

• Senior leadership/executive team is completely disconnected from the teams actually doing the work • All of the focus is on controlling costs and EBITA with no consideration given to needs of the business • Customer service/care continues to decline – no one seems to care what customers want or think • Hiring people from large corporations that don’t know how to operate in a company of this size and getting rid of people that can execute in favor of strategic pontificators • Managers that lie and make promises they can’t/have no plan of keeping • Misaligned salaries with responsibilities and experience • Communication is non-existent within departments and cross-functionally • No respect for anyone with any longevity or experience • Claim to care about employee engagement – go through the motions to collect data and don’t act on it

Explore other reviews about HealthcareSource

5.0
Mar 31, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people made this company. Working at HCS was a highlight of my career. Culture and success was owned by everybody. People genuinely cared about others success and personal well-being. We hired truly talented people and were able to accomplish great things together.

Cons

I wish some of us knew how good we had it while we were there together. Hind sight is always 20/20!

4.0
Jul 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Was a great company before the acquisition

Cons

layoffs occurred after acquisition sadly

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