HealthcareSource Reviews | Glassdoor

HealthcareSource Reviews

Updated September 28, 2017
58 reviews

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4.0
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HealthcareSource President and Chief Executive Officer J.P. Fingado
J.P. Fingado
24 Ratings

58 Employee Reviews

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Pros
  • Great niche and great product mix to serve customer needs (in 5 reviews)

  • I could tell right away that there is a great culture at HealthcareSource (in 3 reviews)

Cons
  • Growing pains of a growing organization (in 5 reviews)

  • Company is growing quickly so there are some growing pains (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Going Places"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woburn, MA
    Former Employee - Anonymous Employee in Woburn, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HealthcareSource full-time (More than a year)

    Pros

    HealthcareSource was my first job out of school. My team was absolutely awesome and loved working there. My boss really looked to develop me, and enhanced my skills a ton. I was able to carry more and more as time went on. I felt very trusted by her. My teammates were great as well! I think JP is super approachable, and really enjoyed getting to know him as well.

    Cons

    Growing pains of a growing organization.

    Advice to Management

    Keep growing, and listen to employees. I have a lot of faith that Senior Management is doing their best to direct the company in a good way!


  2. Helpful (1)

    "Lot's of Opportunity!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HealthcareSource full-time

    Pros

    Great opportunity to use your skills for the advancement of team projects and company objectives.

    Cons

    Multiple offices makes it hard to get to know all of your peers.

  3. "I love my coworkers!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woburn, MA
    Current Employee - Anonymous Employee in Woburn, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HealthcareSource full-time (More than 3 years)

    Pros

    Hands down the best people I have ever worked with! Need help? Someone has your back. Have a question? Someone will answer it. Need to laugh? Someone has a joke. Having a bad day? Someone is there to cheer you up. People work together as a team and support each other to get the job done. Super talented engineering staff. Authentic and supportive managers. Great health benefits. Flexible work schedule, most people can work from home once a week and flex their hours.

    Cons

    Company is growing quickly and there is a lot of change. Things move VERY fast. 401K match and parental leave could be more generous.


  4. Helpful (8)

    "Primarily concerned with prepping the company for a future sale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Disapproves of CEO

    I have been working at HealthcareSource full-time (More than 5 years)

    Pros

    I've been with HealthcareSource for 5+ years and while much of the company has changed, I've really enjoyed working with most of the staff. The company did a lot of work on the culture several years ago and a bunch of those perks have stuck around. Employees get decent vacation time (including a "Live It Day" to take around their birthay), and they try to plan fun events (summer BBQ, holiday event, etc.) The kitchen is also supplied with free drinks and snacks - a minor perk but certainly handy and appreciated. Additionally, it seems many managers are flexible with hours and allow employees to work from home when necessary.

    Cons

    As HealthcareSource has grown, there have been many (ongoing) growing pains with the employees themselves bearing the brunt of the changes. Recently, therehave been many many changes in senior management which has trickled down and negatively affect retention rates across the company. It seems like several times a month someone is no longer there - either due to quiet layoffs or eliminations or bc they've left on their own. And of those that remain, many are unhappy because of how these layoffs were handled (and often brushed under the rug) and how they're left to pick up at least some of the slack with little appreciation.
    Communication is poor and when information *is* communicated, it's always been slightly manipulated to make things sound better than the are or to manipulate the company (and not just in an upbeat optimistic way rather as in "these are your concerns but it doesnt really matter because [excuse]."
    Additionally, there are few opportunities for growth. Promotions are few and far between and rarely provide any real movement.
    Ultimately, it seems as though the CEO and other execs are almost exclusively concerned with raising the company's profile for a future sale and have pushed employee satisfaction and appreciation far off their radars.


  5. Helpful (6)

    "Difficult Working Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HealthcareSource full-time

    Pros

    Great coworkers that are smart and hardworking. Decent benefits, telecommuting. Good number of solid customers. Great product suite.

    Cons

    This list is too long so I will keep it short to the top 3 (but the list is extensive)
    -Poor senior leadership starting at the very top. CEO has a lot of self importance does nothing to help the company move the needle other than pressure everyone. Management by intimidation. Poor communication they don't care about your feedback so save it. Company update meetings are just a formality. Lastly, they DON'T care about employees. Will let you go like a knee jerk reaction.

    Advice to Management

    Change leadership. Keep improving products. Focus on fixing culture, turnover is both voluntary and involuntary is getting out of hand. So many unhappy employees too scared to speak up. No longer a positive environment.


  6. Helpful (5)

    "Working with hcs"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HealthcareSource full-time

    Pros

    Good place to work nice employees

    Cons

    Lay off people so that is bad


  7. Helpful (2)

    "okay"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HealthcareSource full-time

    Pros

    Nice people to work with

    Cons

    They can lay you off anytime

    Advice to Management

    Nothing

  8. Helpful (1)

    "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woburn, MA
    Current Employee - Anonymous Employee in Woburn, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HealthcareSource full-time (Less than a year)

    Pros

    interview process was very quick, great onboarding experience, so many employee perks and discounts, the benefits are awesome, the Woburn HQ office looks amazing and is a very fun place to work at, employees are very helpful and awesome, employee engagement is great at this place! I felt like a team player since my first day here because HealthcareSource really cares about their employees.

    Cons

    Haven't experienced any yet, things have been great so far!

    Advice to Management

    The company has a great CEO for such a fast, growing company. Members of the executive team are always available and open to talk.


  9. Helpful (1)

    "They do onboarding for acquired companies right!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Addison, TX
    Current Employee - Senior Software Engineer in Addison, TX
    Positive Outlook
    Approves of CEO

    I have been working at HealthcareSource full-time (More than a year)

    Pros

    Responsive staff, good culture and benefits

    Cons

    None so far. Really, none.


  10. "Great experience, so far!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HealthcareSource full-time

    Pros

    Great benefits, very friendly environment

    Cons

    Vacation benefits are not as generous as my prior employer.


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